الوصف الوظيفي
For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster.Role Purpose:As a Business Consultant/Product Expert/Specialist, you will be responsible for customer engagement related to Low cost carrier Passenger Revenue Accounting implementations. Your role will involve collaborating with cross-functional teams, engaging with customers and other industry experts, and supporting the sales and marketing efforts to drive product adoption and revenue growth.As a Business Consultant/Product Expert/Specialist you will possess a greater level of expertise in the application of techniques and can use them to resolve extremely complex business problems in their area of expertise. Duties and Responsibilities:Develop a deep understanding of our product, its features, and its competitive advantages.Understand and gather the requirements, provide solutions by mapping various business processes of client with the ProductCreate Epics and Stories and obtain sign off from customerParticipate within Scrum meetings and provide insights into the stated requirementsCollaborate with the product development team to provide feedback and insights from customers to help shape product roadmap and enhancements.Analysis of testing results and signoffWork closely with the sales and marketing teams to create product messaging, positioning, and sales collateral.Conduct product demonstrations and presentations to potential customers, both in-person and remotely.Gather and analyze customer feedback to identify areas for improvement and provide input for future product iterations.Provide product training and support to internal teams, including sales, customer support, and implementation teams.Stay up-to-date with industry trends, emerging technologies, and competitive products to maintain a competitive edge.Collaborate with customer success teams to ensure customer satisfaction and successful adoption of the productKnowledge, Experience & Skills:Individual Contributor roleBachelor's degree in business, marketing, computer science, or a related field (or equivalent work experience).Proven experience in a product specialist, Business Analyst role for Low cost carrier Passenger Revenue Accounting or similar role, preferably in the technology industry.Strong understanding of SAFe and Agile product management principles and practices.Excellent verbal and written communication skills, with the ability to effectively present complex concepts to both technical and non-technical audiences.Demonstrated ability to build strong relationships and collaborate effectively with cross-functional teams.Analytical mindset with the ability to gather and interpret data and market research.Self-motivated and results-oriented, with a proactive and hands-on approach to problem-solving.Familiarity with security and access management products or related technologies is a plus.Ability to work in a fast-paced, dynamic environment and handle multiple priorities simultaneously.Good self-management skills, including ability to escalate issues in a timely manner and work to deadlines.What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!
