Specialist, HR Operations

What you will do

Johnson Controls is seeking a highly motivated and experienced HR Operations Specialist. The HR Operations Specialist will play a critical role in supporting day-to-day HR operations and ensuring processing of transactions with high accuracy and attention to detail. Scope involves processing of Hiring, Reference Letters, Personal data changes, Job data changes, Terminations and more. The role will involve transition of processes from offshore locations and hence the incumbent will ensure the learning curve is maintained until self-sufficiency within transition timelines.

Skills & Experience

• Provide specific assistance and processing WFA Processes, New Hires, Terminations, Employment Changes, Employment Verification, etc. including follow up with mangers and HRBPs to clarify information, obtain approvals or request corrections.
• Create new records, update, and maintain employee profiles and data in the respective HR systems of record.
• Process the transactions accomplishing KPIs defined per processes and according to the Case Management Framework and the SOX Matrix.
• Audits of data entry accuracy done by HRSSC team members
• Well versed with data protection principles, knows how to process confidential and sensitive employee information.
• Attention to detail – be able to accurately process transaction.
• Good understanding of Workday and HR ServiceNow is preferred.
• Articulate work instructions and write standard operating procedure (SOPs). Support other team members and new joiners.
• Participate in regional and global projects to support COEs and regional HR initiatives.

What we look for

• 2 - 5 years of work experience in HR Shared Services.
• Good at multi-tasking and time management to manage the workload efficiently.
• Experience working in a global or multinational company with strong stakeholder management skills. 
• Flexible in shifts to support EMEA / AMER regions.
• Self-motivated and a quick learner, be able to deliver under challenging and dynamic environment to meet changing demands of customers.