Company:MarshDescription:
We are seeking a talented individual to join our Insurance Operations team at Marsh. This role will be based in Pune. This is a hybrid role that has a requirement of working at least three days a week in the office.
Specialist - Fiduciary
We’re seeking for an individual who is ready to work with complex & diverse insurance work. This person will get opportunity to enhance insurance knowledge, will be accountable for collection and settlement of premiums/Claims from/to client /Insurer and ensuring resolution of Insurance queries raised. As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role
We will count on you for:
- Facilitates interactions with the Markets regularly to secure the collection of outstanding fiduciary balances.
- Facilitates personal cash processing and fiduciary targets, including the use of Key Performance Indicators (KPIs) to facilitate reporting from the CSS Dashboard and other system tools.
- Facilitates processes to ensure that all time bound activities are addressed within defined parameters; this includes but is not limited to following up with Markets for payment and properly coding outstanding balances to increase efficiency.
- Works alongside Market Fiduciary and/or Excess of Loss Client team Associates (US) to assist (as required) with collection of funds.
- Meets with Client teams at regular intervals to review and assign balances.
- Provides inputs for the evolution of the operational model at all levels of the organization to promote new process improvement ideas leveraging technology solutions
- Promotes relationships with Brokers, Clients and Markets to understand issues, resolve problems and queries and review working practices.
- Facilitates team meetings and activities in order to encourage sharing of opinions, ideas, knowledge and solutions and seeks opportunities to increase own understanding to improve the services provided.
What you need to have:
- Knowledge of general Insurance principles, terminologies used, insurance process flow and ability to convincingly speak to them.
- Knowledge of credit control
- Advanced Excel knowledge
- Basic Math understanding
- Graduate (Commerce preferable)
- 1-3 of experience in operations in financial services or offshore processing organizations
- Knowledge of Insurance related credit control or Insurance background
What makes you stand out?
- Analytical ability
- Communication: Verbal as well as Written
- Planning and Organizing
- MS Office skills: Excel proficiency to be above basic
- Precision based approach
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
