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Job Description


Who we are looking for


State Street Global Technology Services (GTS) – Program Office is seeking a skilled and proven Solution Program Lead, Assistant Vice President to play a key role in supporting and driving the development and deployment of solutions that improve organizational efficiency and meet strategic goals. This role focuses on the full lifecycle of program implementation, including requirement gathering, process design, and solution delivery. The AVP Solution Program Lead will work closely with stakeholders across various departments to ensure solutions align with objectives and operational needs.


What you will be responsible for


  • Work with stakeholders to define and document program objectives, scope, and requirements.
  • Facilitate process mapping and documentation, identifying areas for improvement to enhance overall program effectiveness.
  • Coordinate with various teams to support solution implementation, ensuring alignment with processes and requirements.
  • Oversee the testing and validation of solutions to ensure they meet operational standards and user expectations.
  • Track and report on program performance, identifying risks and potential improvements.
  • Maintain detailed program documentation, including process flows and lessons learned.

What we value


These skills will help you succeed in this role


  • Strong organizational skills with experience in project planning, documentation, and timeline management.
  • Familiarity with process improvement methodologies is a plus.
  • Strong problem-solving skills with a practical approach to managing project challenges.
  • Excellent communication skills to facilitate collaboration with stakeholders and team members.

Education & Preferred Qualifications


  • Bachelor’s degree in Business, Operations, Computer Science or a related field.
  • 14+ years of overall experience in Industry
  • 7+ years of experience in program management, process improvement, or solution implementation within a large organization.

Why this role is important to us


Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.


We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.


Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.


About State Street


What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.


Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.


Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.


State Street is an equal opportunity and affirmative action employer.


Discover more at StateStreet.com/careers



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