الوصف الوظيفي
Career CategoryInformation SystemsJob DescriptionJoin Amgen’s Mission of Serving PatientsAt Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.Solution Owner R&D Data Catalyst TeamWhat you will doLet’s do this. Let’s change the world. In this vital role you will responsible for defining the vision & strategy for several technology products supporting R&D Precision medicine. These products are principally Data Management and Knowledge Management tools that provide the Amgen scientific community with visibility to Amgen’s wealth of human datasets, projects and study histories, and knowledge over various scientific findings. These are not transactional solutions but rather visibility solutions that are based on enterprise data mastering, standardization, harmonization, and linking, and federated visibility into multiple data repositories. These solutions are pivotal tools in Amgen’s goal to accelerate speed to discovery, and speed to market of advanced precision medications.This hands on leader is primarily responsible for maximizing the value delivered by the team by ensuring that the team backlog is aligned with customer and collaborator needs. This role involves close collaboration with Architecture and Engineering leaders supporting this product team, and related product teams, along with User representative collaborators to define and prioritize features, and provide a roadmap for feature development.The role represents the needs of customers and the business within a particular Solution domain and ensures that strategy and implementation remain connected throughout the value stream. The ideal candidate has strong experience in product management, specifically related to products that deliver information and data to the user group. The successful leader will have advanced data management background, comfortable with data profiling, designing data mastering and transformation features, and presentation of data through various visualization approaches. The role requires exceptional communication skills, and a deep understanding of Agile methodologies.Roles & Responsibilities:Define and communicate the product feature vision, including both technical / architectural features and enablement, and end-user features, ensuring alignment with business goals across multiple solution collaborator groupsCreate, prioritize, and maintain the feature backlog, ensuring that it reflects the needs of the business and collaboratorsCollaborate with collaborators to gather and document product requirements, user stories, and acceptance criteriaWork closely with the business teams, Scrum Master and development team to plan and execute sprints, ensuring that the highest priority features are deliveredFind opportunities to improve the product / platform / system and development process, and make data-driven decisions to enhance the product / platformOversee the day-to-day management of technology platforms, ensuring that they meet performance, security, and availability requirementsManage relationships with product / platform /system vendors, ensuring that service levels are met and that the organization derives the best value from its investmentsEnsure that platforms align with security standards, regulatory requirements, and organizational policiesOversee the management and operation of specific IT systems, ensuring that they meet performance, security, and availability requirementsManage product team Architects, Analysts and Validation Engineers and provide role-based standards and career mentorship for these rolesAssure that AIN team is successfully creating robust written materials, including product documentation, product backlog and user stories, and creating other need artifacts to assure efficient and effective coordination across timezones.Define, monitor, and manage service level agreements (SLAs) to ensure the service meets performance and availability requirementsOversee the resolution of service-related incidents and problems, ensuring minimal impact on business operationsMaintain detailed documentation of service processes, SLAs, and improvement initiativesAnalyze product performance data, customer behavior, and market trends to inform product decisionsCreate and maintain reports and dashboards that provide insights into product performance, user engagement, and other key metricsConduct market research and competitive analysis to find opportunities and inform product strategyAnalyze customer feedback and support data to identify problems and opportunities for product improvementWhat we expect of youWe are all different, yet we all use our unique contributions to serve patients.Basic Qualifications:Master’s degree with 8 - 10 years of experience in Product Owner / Platform Owner / Service Owner ORBachelor’s degree with 10 - 14 years of experience in Product Owner / Platform Owner / Service Owner ORDiploma with 14 - 18 years of experience in Product Owner / Platform Owner / Service OwnerStrong knowledge of Agile methodologies and product management principles, and backlog and feature management tools including Jira and ConfluenceStrong knowledge of IT service management (ITSM) principles and methodologiesStrong experience with development of data-management and visibility products such as data warehouses, master data management and data visualization and knowledge management solutionsStrong hands-on experience with data profiling, data transformation, data masteringSuccess in mentoring and developing strong product analysts, business analysts, and data profilers.Preferred Qualifications:Experience in developing differentiated and deliverable solutionsExperience with human data, ideally human healthcare dataFamiliarity with laboratory testing, patient data from clinical care, HL7, FHIR, and/or clinical trial data managementProfessional Certifications (please mention if the certification is preferred or mandatory for the role):ITIL Foundation or other relevant certifications (preferred)Certified Product Manager (CPM) (preferred)SAFe Agile Practitioner (6.0)Soft Skills:Excellent analytical and troubleshooting skillsDeep intellectual curiosity, particularly about data patterns, and learning about business processes and “life of the user”Highest degree of initiative and self-motivationStrong verbal and written communication skills, including presentation of varied audiences through complex technical/business topicsConfidence in leading teams through prioritization and sequencing discussions, including managing collaborator expectationsAbility to work effectively with global, virtual teams, specifically including leveraging of tools and artifacts to assure clear and efficient collaboration across time zonesAbility to manage multiple priorities successfullyTeam-oriented, with a focus on achieving team goalsStrong problem solving, analytical skills;Ability to learn quickly and retain and synthesize complex information from diverse sourcesWhat you can expect of usAs we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.Apply nowfor a career that defies imaginationObjects in your future are closer than they appear. Join us.careers.amgen.comAs an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation..
