Background The Enterprise Application Development (EAD) unit of the Information Technology Services (ITS) is responsible for developing sustainable and affordable IT solutions to meet UNOV/UNODC requirements, also enabling availability of the solutions more generally across the UN Secretariat entities
Job Purpose and Organizational Context The India Technology Hub (ITH/EAD) based in New Delhi forms part of the ITS's vital delivery pillars. It keeps up with the UN's revised ICT strategy. As part of this strategy and under the Head – ITH; the Software Quality Analyst will work with a team of highly motivated software development professionals on various applications - development, enhancements, management, and deployment tasks.
Duties and Responsibilities - Participate in the testing, debugging, and implementation of new application systems releases, modules, and functionalities.
- Develops test cases and automates standard testing procedures using UN-established standards for IT technologies, programming languages, and tools.
- Analyze the collected error/defect data to better understand how errors are introduced and can be eliminated. Ensure tight management of milestones and progress of ongoing software development projects.
- Undertakes rigorous manual testing of applications software.
- Documents testing and quality assurance processes and communicate the same to the team in a clear manner.
- Perform quality assurance issues prioritization and resolution facilitation.
- Ensure traceability of test cases to requirements, working with the project to ensure all requirements are tested.
- Serve as a team member in the Quality Assurance, Software Testing, planning, specification and design of computer application systems;
- Works with developers to identify unit testing coverage and ensure any gaps are documented and addressed.
- Performs workflow analysis and recommends quality improvements.
- Ensures data security and integrity.
- Perform other duties as assigned.
Competencies Corporate Competencies:
· Demonstrates integrity by modeling the UN’s values and ethical standards
· Promotes the vision, mission, and strategic goals of the UN
· Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
Functional Competencies:
- Digital & Innovation - Systems thinking & transformation - Understand that complex problems need a non-reductionistic, holistic approach.
- Digital & Innovation – Co-creation - Ability to design and facilitate a process that enables a diverse group of stakeholders to solve a common problem, develop a practice, or create knowledge together.
- Digital & Innovation – Creative facilitation - Ability to design workshops that consider and address multiple interests, agendas, worldviews; set out clear objectives and engaging activities; select appropriate tools, materials, resources that are needed to enable or support the activities.
- Partnership management – Relationship management - Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust and mutual understanding.
- Business Management – Communication - Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
- Business Management – Monitoring - Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results.
Required Skills and Experience Education:
- Master's or Bachelor's degree in computer science, information systems, or related field from a recognized university.
Experience:
- A minimum of three (3) years (with a Master’s degree), or a minimum of five (5) years (with a Bachelor’s degree) of relevant experience at the national and/or international level in computer applications is required.
- Manual testing and test case creation along with JIRA operations is highly desirable.
Language:
- Fluency in English and Hindi is Required.
The vacancy announcement has been posted on behalf of United Nations Office at Vienna/United Nations Office on Drugs and Crime (UNOV/UNODC).
The position is open to Indian Nationals only.
Disclaimer Important information for US Permanent Residents ('Green Card' holders)
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Non-discrimination
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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