About the role:
● Evaluate software solutions and system performance, as well as supervising the software development team.
● Lead the team in working towards the stability, scalability and resiliency of the Helpshift platform
● Manage the development, deployment, and integration of software solutions.
● Strive to improve performance, efficiency and sustainability of product.
● Advocate on behalf of team members
● Demonstrate patience and use effective explanations when mentoring junior software developers.
● Plan and execute strategies for completing projects on time.
● Determine the need for training and talent development.
● Hire team members and contractors.
● Display strong work ethics. Be a team player with a strong sense of ownership and collaboration.
● Collaborate with other team leaders and departments.