Software Engineer III- ServiceNow

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As a Software Engineer III at JPMorgan Chase within the Infrastructure Platforms team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Design, code, test, and deliver software leveraging firm-wide frameworks and best practices for the ServiceNow platform.
• Follow and enhance the scrum practices for continuous team processes improvement.
• Collaborate with the Business Analysis team for producing estimates and agile delivery plans.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience.
• Hands-on practical experience in system design, application development, testing, and operational stability
• Proficient in coding in one or more languages
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Overall knowledge of the Software Development Life Cycle
• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Implement workflows, business rules, and scripts, including client scripts, fix scripts, and scheduled jobs.
• Apply extensive knowledge of best practices for developing on the ServiceNow platform or demonstrate the proven ability to learn a new platform quickly with excellent analytical, debugging, and problem-solving skills. Experience should include writing custom widgets, tool navigation, configuration, and scripting.

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies
• Experience implementing the Service Portal on ServiceNow (preferred).
• Strong understanding of ServiceNow platform and PaaS model with relevance to ServiceNow integration solutions.
• Minimum 6- years in ServiceNow platform implementation preferred; off-platform development experience welcomed.