Software Engineer-(Gen AI-Python)

About Us:  

LogicMonitor is the leading fully automated, cloud-based infrastructure monitoring and observability platform for enterprise IT and managed service providers.

We love going to work and think you should too. We are customer obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. 

This position is located in Pune. You'll be working in a major tech center of Pune, India.  We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.  

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation. 

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the sixth year in a row! 

The Software Engineer on the Engineering team is responsible for the implementation, design, architecture and quality control of business integrations/general development within the customer-facing product application and internal tools used by development technical operations. This includes troubleshooting bugs and implementing new features as required in existing backend applications; even building new components as needed. A successful Software Engineer will produce all required functionality in a timely manner and will communicate and work with colleagues to solve problems and improve the systems they work with.

Here's a closer look at this key role:

• Prioritize and plan for deliverables in an iterative development strategy.
• Design, document, code, and test technical solution for new systems or enhancements to existing systems. 
• Follow agile software development methodologies for implementation.  
• Working with various teams in LogicMonitor to deliver software products that support LogicMonitor's business growth.
• Envision system features and functionalities by analyzing business requirements.  
• Troubleshoot and resolve product/application issues for escalated support cases. 
• Collaborate with a diverse, distributed development organization. Our development team spans multiple cities in the US and Asia.

• BS or above degree in computer science or related field.
• 3+ years of software development experience in commercial or enterprise applications.
• An understanding of common machine learning algorithms (e.g., classification, regression, and clustering)
• 2+ years of experience in Python 
• Strong understanding for HTTP/gRPC framework.
• Strong debugging skills, application performance analysis.
• Exposure with Python and basic libraries for machine learning such as scikit-learn and pandas
• Understanding of modern web architectures, micro-services
• Familiar with AWS services, other cloud platforms
• Ability to quickly develop competencies in numerous technologies (i.e. you can learn quickly!)
• Ability to work with a development team and develop strong, reliable, and effective relationships with team members
• Excellent in communication (written and verbal) and collaboration with other functional teams (Support Engineering, Tools, Product, etc.).

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LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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