Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.
Your Role and Responsibilities Senior z/OS Infrastructure Performance customer engagement consulting activities for the for z/OS performance analysis software solutions. The particular roles and responsibilities will vary depending on the individual’s skills and the business requirements at any particular time. Key Responsibilities:
In support of sales cycles: Conduct technical aspects of discovery calls,
conduct software demonstrations, lead technical aspects of software Proof of
Concepts, support all technical aspects of the pre-sales processes.
Support the data collection process and/or installation of software for onsite
or SaaS implementations.
Provide technical account ownership to assigned accounts support all
technical aspects of the account.
Provide performance analysis of z/OS Systems, DB2, CICS, MQ, WAS, TCP/IP,
Disk, Replication or Tape.
Consult with assigned prospects and customers to determine performance
requirements, processes, analysis, make recommendations, etc.
Work with the development teams to communicate assigned customer and
prospect requirements.
Provide level 2-3 product technical support for assigned customers as
needed.
Provide technical marketing content as assigned such as white papers,
Excellent written and oral communication including effective listening,
problem solving, deductive and inductive reasoning and customer service.
Familiarity with cloud, cloud applications and service providers (e.g., IBM
Cloud, AWS, Azure, GCP) is desired.
Experience installing software on Windows and Linux systems is also desired.
Experience with relational (MS SQL, IBM DB2 or Redis) is required and other
NoSQL databases is desired.
Required Technical and Professional Expertise
Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
Strong proficiency in C/C++ programming and a solid grasp of software development principles. • Expertise in optimizing applications for Windows and Linux environments, with a strong understanding of operating system fundamentals.
Deep Knowledge multi-threading, multi-processing, and synchronization techniques for efficient parallelization and optimization.
Understanding of network programming, processing data streams and adherence to security best practices.
Extensive experience with SCM tools, particularly Git and GitHub, and familiarity with branching strategies and workflows.
Demonstrated knowledge of DevOps practices, including but not limited to CI/CD pipelines, version control, automated testing, and configuration management.
Familiarity with .NET framework, .NET Core, ASP.NET, Entity Framework, and other related technologies.
Proficient in database technologies, especially MS SQL Server, DB2, NoSQL, in memory databases with knowledge of database design, development, and optimization.
