Software Developer 2

• Implement highly complex interfaces using Cerner FSI/OPENLink or appropriate middleware.
• Work collaboratively with other teams to develop efficient interfaces that adequately meet the clients’ needs. Fully responsible for interface development, implementation, analysis, modification, testing, and support from pre-implementation through post go-live activities.
• Work with ITWorks associates and clients/users to investigate operational issues, identify effective solutions, implement, and test resolutions and confirm with end users
• Conduct problem management to identify root cause and implement resolution
• Document all work as part of client deliverables, consistently using a professional documentation approach throughout span of engagement and beyond, resulting in high quality materials for internal and external usage
• Leverages ticketing system to document all break-fix and enhancement work
• Develop appropriate documentation and participate in change control processes
• Provides after-hours call support within an on-call rotation.
• Ability to work a flexible schedule (Sunday to Thursday-India Day shifts) as needed to accommodate implementation and upgrade work
• Performs other responsibilities, as needed
• Manage implementation and testing of all new interfaces and changes made to existing interfaces.

Career Level - IC1

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