Job overview -
1. Process site payments in accordance with company policies and procedures
2. Verify payment information for accuracy and compliance
3. Ensure timely payment processing meeting deadlines
4. Respond to site-related inquiries and resolve site issues promptly, escalating complex concerns to management
5. Provide clear communication on payment status and resolution
6. Collaborate with internal teams to resolve site concerns
7. Identify process improvements for efficient payment processing and query resolution
8. Adhere to company policies, procedures, and regulatory requirements
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com