As a Software Engineer III at JPMorgan Chase within the Corporate Technology , you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.
Job responsibilities
- Consistently models and champions site reliability culture and practices and exerts technical influence throughout your team.
- Take initiatives to improve the reliability and stability of your team’s applications and platforms using data-driven analytics to improve service levels.
- Collaboration with your team to identify comprehensive service level indicators and the stakeholder partners to establish reasonable service level objectives and error budgets with your customers.
- Offers a high level of technical expertise within one or more technical domains and proactively identifies and solves for technology-related bottlenecks in your areas of expertise.
- Develop and maintain automation tools and scripts for deployment, monitoring, and incident response to enhance operational efficiency and reduce manual intervention (Toil).
- Implement robust monitoring and alerting systems to proactively identify and resolve issues, ensuring optimal performance and availability of services.
- Lead incident response efforts, investigate and troubleshoot system outages, performance degradation and other operational issues, ensuring timely resolution and minimal impact on Users.
- Create and maintain detailed documentation runbooks and knowledge base articles to facilitate effective collaboration and knowledge sharing across teams.
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 3+ years applied experience
- Possess 7+ years of experience, ideally working with Data/Python applications in Production environment.
- Experience in programming or scripting language (Python).
- Experience with automation tool/solution such as Ansible, Autosys, Control-M etc.
- Experience with cloud platform (preferably AWS) in setting up infrastructure using Terraform. Good to have cloud certification.
- Demonstrated proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other Site Reliability best practices
- Proficient knowledge and experience in service level objective alerting, data visualization tools such as (Tableau, Grafana etc) and data analytics/monitoring tool (Apache Spark, Splunk, Datadog, Dynatrace etc).
- Significant advantage to have experience supporting applications on platforms such as Databricks, Snowflake or AWS EMR.
- Proficient with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
- Good experience in Terraform, familiar with automation in Python and understands network basics and Kubernetes..Proven track record of leading incident response efforts and driving post-incident reviews to prevent recurrence.
- Proficient with container and container orchestration: (ECS, Kubernetes, Docker)
Preferred qualifications, capabilities, and skills
- Good knowledge on Cloud technology
- Actively self-educates, evaluate new technology, and recommend suitable ones.
- Knowledge of virtualization, cloud architecture, services and automated deployments.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
