Site Reliability Engineer

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

• Implement and maintain highly available and scalable infrastructure systems, ensuring maximum uptime and performance.
• Fix application bugs categorized as Sev 3 and 4 in the bug list and deploy to production
• Collaborate with software engineering teams to build and deploy applications using best practices in reliability, scalability, and security.
• Develop and implement automation tools and frameworks to streamline operational processes, reduce manual intervention, and improve efficiency.
• Monitor and analyse system performance, identifying bottlenecks, and implementing solutions to optimize performance and scalability.
• Implement and maintain effective monitoring, alerting, and logging systems to proactively identify and resolve issues before they impact users.
• Participate in on-call rotations and respond to incidents, ensuring timely resolution and minimal impact to users and thereby meeting SLAs.
• Take part in the implementation of DR Plans.
• Build software and systems to manage platform infrastructure and applications.
• Provide primary operational support and engineering for multiple large-scale distributed software applications.

Required Knowledge, Skills and Abilities:

• Proven experience as a Site Reliability Engineer or similar role, with a focus on designing and maintaining highly available and scalable systems.
• Strong programming skills with development background (Structured and OOP) using one or more high-level languages, such as Java and JavaScript
• Strong programming and scripting skills (Python, Bash, etc.) to automate operational tasks and ability to fix code for resolving specific production issues.
• Experience with cloud platforms (AWS) and containerization technologies (Docker, EKS).
• Proficient in Terraform.
• Experience with monitoring and logging tools (Prometheus, Grafana, Loki, Sentry.io, CloudWatch, etc.) for proactive system monitoring and troubleshooting.
• Good understanding of networking principles, protocols, and security best practices.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Proactive approach to identifying problems, performance bottlenecks, and areas for improvement.
• Experience in Agile methodologies
• Strong skills in software design, design patterns
• Effective written, verbal and presentation skills with the ability to clearly articulate ideas and concepts.

Desired Skills & Abilities (Nice to have, but not required)

• Experience with setting up performance/load test environments.
• Familiarity with SOC2 audit processes

Education/Experience

• BE/BTech/M Tech/MCA/MSc in Computer Science Engineering
• 4 to 6 Years of experience in Software Application Development/CloudOps/SRE

Allegion is committed to building and maintaining a diverse and inclusive workplace.  Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do.   We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer

Privacy Policy