الوصف الوظيفي
Overall Responsibilities:- Develop and maintain a deep understanding of the current and future functionality of the ServiceNow platform and its relevance to the organization.- Design and implement high-quality ServiceNow solutions that enable enterprise architecture objectives and business needs.- Collaborate with IT and business stakeholders to define system requirements and document architectural artifacts to enable secure, compliant, and resilient ServiceNow platform solutions.- Lead architecture and design sessions; advocate best practices and optimal design techniques to ensure performance and scalability.- Provide expert guidance to development teams on technical issues, modern integration techniques, and ServiceNow best practices.- Provide architecture leadership for the end-to-end lifecycle for ServiceNow implementations including design, configure, test, deploy, and maintain.- Prepare and present architectural artifacts and technical presentations to senior management and other key stakeholders; obtain architecture review board approval in support of ServiceNow platform solutions and integrations.- Ensure compliance with security standards and practices in the ServiceNow environment.- Act as a mentor to junior architects, developers, testers, product owners, providing leadership to enhance their skills and understanding in ServiceNow technologies.- Provide oversight, architectural direction, and recommendations for data integrations to ensure data quality and best practices are adhered to for integration of data into the ServiceNow CSDM.Qualifications:- Certified ServiceNow Technical Architect (Must Have)- Bachelor's or master’s degree in computer science, Information Technology, or related field.- 5+ years of experience in designing and implementing ServiceNow solutions.- Strong understanding of ITSM, ITOM, ITRM, ITBM, ITVM, BCM, SPM, UPM-X, CSM, and SecOps modules within ServiceNow.- Experience with JavaScript, HTML, CSS, and integrating third-party APIs with ServiceNow.- Excellent problem-solving skills and the ability to work under tight deadlines.Experience:At least 10 years of experience in software development and leading technology projectsProven track record of delivering projects using emerging technologiesExperience in mentoring and guiding junior team membersExperience in working with cross-functional teamsDay-to-Day Activities:Manage the development and delivery of projects using emerging technologiesProvide technical guidance and mentorship to junior team membersCollaborate with cross-functional teams to ensure alignment with the organization's overall strategyEvaluate and recommend new technology solutions to improve business processesStay up-to-date with the latest technological advancements and industry trendsSoft Skills:Strong communication and leadership skillsAbility to work well under pressure and meet tight deadlinesExcellent interpersonal and team-working skillsAbility to effectively communicate technical information to non-technical stakeholdersPassionate about technology and a desire to stay up-to-date with the latest advancements.SYNECHRON’S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.Candidate Application Notice
