Are you energized by a leadership role where you can drive efficiency and shape strategic objectives across the organization? If so, this India Senior Operations Manager- Complementary Workforce Staffing Services role could be an exciting opportunity to explore.
The role will be accountable for managing the India Managed Service Provider (MSP) Operations & other key EU countries, delivering a range of projects/processes in partnership with the business around the sourcing, onboarding and management of the complementary workforce. The role will also require addressing queries and escalations from across the business that come through the CW Service. Strategically, the role will be required to drive a culture of continuous improvement to both processes and services and ensure ongoing organizational alignment to the CW Operating Model.
To drive effective sourcing, leading procurement initiatives and executing global strategies effectively you will be:
Working closely with onsite MSP and agency suppliers and business stakeholders across multiple countries & areas for problem solving and issue resolution
Leveraging category and market expertise
Operating in a truly global manner
Utilizing GSK Procurement policies, procedures, processes, systems and methodologies
Engaging and building strategic relationships with key stakeholders and business partners in GSK
Understanding the business requirements of key stakeholders and business partners and positioning the Procurement value proposition
Identifying and delivering business benefits aligned to assurance of supply, quality, service, cost and innovation
Ensuring financial benefit delivered is recognized by affected stakeholder communities and Finance groups to allow benefit capture and transparent decision making on how benefits are allocated by the business units, in line with the Spend Management Framework
Leading, developing and managing the supply base for the in scope spend
Building and leading effective strategic relationships with key suppliers
Driving sustainable value for GSK from key supplier relationships
Holding CW suppliers including Managed Service Provider (MSP) accountable to their agreements, Service Level Agreements (SLA) and Key Performance Indicators (KPI).
Engaging with key stakeholders across the organization, influencing to endorse sourcing strategy and budgeting approach
Identifying new savings opportunities, deliver quality, cost and innovation
Daily support for GSK line managers with respect to GSK CW guidelines, policies and procedures including training and legal topics
Heavy focus on risk, legal and compliance oversight across businesses for complementary workforce contracting, management and payment across GSK business areas
Influencing GSK senior management decisions when significant complementary workforce, outsourcing and overall talent portfolio decisions are being made
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
Bachelor’s degree
8-10 yrs of experience in complementary worker end to end source and select processes
Experience and working knowledge of Complementary Worker laws and regulations
Supplier Relationship Management Experience
Experience developing customer relationships with various internal functions at all levels of the organization
Experience in working with Virtual Teams
Reporting/Analytical Experience
Proven ability to represent company interests when dealing with 3rd Parties
Hands on approach when solving problems
The ability to work in culturally diverse teams and reconcile cultural differences to successfully deliver projects
Ability to work under pressure within a continually changing environment.
Strong interpersonal and influencing skills
High learning agility and dealing with ambiguity
CCWP Certified, Certified Contingent Workforce Professional would be an asset
Why GSK?
Our values and expectations are at the heart of everything we do and form an important part of our culture.
These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:
Agile and distributed decision-making – using evidence and applying judgement to balance pace, rigour and risk.
Managing individual and team performance.
Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution.
Implementing change initiatives and leading change.
Sustaining energy and well-being, building resilience in teams.
Continuously looking for opportunities to learn, build skills and share learning both internally and externally.
Developing people and building a talent pipeline.
Translating strategy into action - a compelling narrative, motivating others, setting objectives and delegation.
Building strong relationships and collaboration, managing trusted stakeholder relationships internally and externally.
Budgeting and forecasting, commercial and financial acumen.
If you require an accommodation or other assistance to apply for a job at GSK/ViiV Healthcare, please contact your local HR department.
GSK is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Inclusion & Diversity at GSK:
At GSK, we are dedicated to fostering an inclusive and diverse work environment. We believe that diversity in our workforce drives innovation and growth, and we are committed to providing equal opportunities for all employees and applicants. We strive to create an atmosphere where all individual’s unique perspectives and experiences are valued and respected. All qualified applicants will receive equal consideration for employment without regard to their sex or gender, caste, pregnancy, gender identity/expression, physical and/or mental disability, or any other protected characteristic as per applicable law.
As an employer committed to Diversity and Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.
Please contact our Recruitment Team at IN.recruitment-adjustments@gsk.com to discuss your needs.
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Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).
Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.
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