Service Now HRSD - Principal Consultant

Be part of the solution at Technip Energies and embark on a one-of-a-kind journey. You will be helping to develop cutting-edge solutions to solve real-world energy problems.

We are currently seeking a Service Now HRSD - Principal Consultant, to join our team based in Noida.

About us:

Technip Energies is a global technology and engineering powerhouse. With leadership positions in LNG, hydrogen, ethylene, sustainable chemistry, and CO2 management, we are contributing to the development of critical markets such as energy, energy derivatives, decarbonization, and circularity. Our complementary business segments, Technology, Products and Services (TPS) and Project Delivery, turn innovation into scalable and industrial reality.

Through collaboration and excellence in execution, our 17,000+ employees across 34 countries are fully committed to bridging prosperity with sustainability for a world designed to last.

Global Business Services India

At Technip Energies, we are continually looking for ways to become more efficient, and ways to improve our quality, customer focus and cost competitiveness. T.EN Global Business Services (TGBS) organization is key to executing this strategy, by standardizing our processes and centralizing our services.  

Our Vision: A customer focused, cost efficient, innovative, and high performing organization that drives functional excellence.

GBS provide streamlined and consistent services to our internal customers in the domain of Finance and Accounting, Human Resources, Business Functional Support, Procurement and Legal. Our services fit our global organization and allow us to focus on business strategy and priorities. GBS also maintains continuous improvement plans to enhance our customer-oriented service culture. 

About the mission we offer you:

We are seeking a highly skilled and experienced ServiceNow Product Lead to join our team of HR-IDS. You will play a critical role in driving the success of our ServiceNow platform by providing strategic guidance, leading enhancements, and managing projects. The Product Lead role will work as the SME of HRSD module.

Starting Date: Immediate

Job Responsibilities: 

• Serve as the subject matter expert (SME) for all ServiceNow, with a deep understanding of HRSD (Onboarding, Offboarding, Chat boat and other HR Modules).
• Lead all the configuration related changes (enhancements/ projects) within HRSD module space with various teams like Product Owners, External HRSD SMEs, Project Managers, SCRUM Managers, Support and Business users.
• Lead the end-to-end implementation and configuration of ServiceNow (HRSD) enhancements/ projects, ensuring alignment with business needs and best practices.
• Work closely with SNOW Product Owners across the organization to gather requirements, define project scope, and create detailed project plans.
• Design and configure workflows, business rules, UI policies, and notifications to optimize ServiceNow for HRSD and other relevant processes.
• Lead overall SNOW development to manage all the enhancements and projects efficiently
• Conduct thorough testing of configurations and customizations to ensure high-quality deliverables.
• Provide technical guidance and mentorship to support team members, fostering knowledge sharing and professional development.
• Partner with internal teams and external vendors to resolve complex technical issues and ensure the smooth operation of the ServiceNow platform.
• Stay up-to-date with the latest ServiceNow releases and proactively identify opportunities to enhance existing functionalities.
• Lead overall impact analysis caused due to new releases within HRSD space
• Maintain all the Tech specification documents/ config books
• Maintain all the logs on DevOps platform for user stories
• Monitor system performance, identify areas for optimization, and implement necessary improvements.
• Work closely with external support/ enhancement teams

Qualifications: 

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 5-7 years of experience working with ServiceNow in a developer and administrator capacity. Atleast 3+ years of experience within HRSD Module.
• Proven experience in leading and managing ServiceNow projects and Enhancements.
• In-depth knowledge of HRSD best practices and principles.
• Strong understanding of ServiceNow configuration options and customization capabilities (Glide, UI Policies, etc.).
• Working knowledge of Devops for end to end Projects and Enhancement Management
• Excellent analytical and problem-solving skills.
• Experience working in a cross-functional environment.
• Strong communication, collaboration, and interpersonal skills.

Your career with us 

Working at Technip Energies is an inspiring journey, filled with groundbreaking projects and dynamic collaborations. Surrounded by diverse and talented individuals, you will feel welcomed, respected, and engaged. Enjoy a safe, caring environment where you can spark new ideas, reimagine the future, and lead change. As your career grows, you will benefit from learning opportunities at T.EN University, such as The Future Ready Program, Graduate Program, and from the support of your manager through check-in moments like the Mid-Year Development Review, fostering continuous growth and development.

 What’s Next?

Once receiving your system application, our recruiting team will screen and match your skills, experience, and potential team fit against the role requirements. We ask for your patience as the team completes the volume of applications with reasonable timeframe. Check your application progress periodically via personal account from created candidate profile during your application. 

We invite you to get to know more about our company by visiting www.ten.com and follow us on LinkedIn, Instagram, Facebook, X and YouTube for company updates.

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