Service Business Development Manager

Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life – at home, in transit and at work. We are at the airport, where you commute, where you work, play and shop. Diverse in our offering, our customer outreach and in our mindset, Gunnebo is leading the transformation of the security business through digitalization and connectivity for the continuous development of smart entrance control and safe storage solutions.

If you are passionate about being part of an exciting transformation journey working with a global, multi-cultural and highly motivated organisation this is the opportunity for you.  Gunnebo is small enough to see your ideas come true, and big enough to realize your career goals.

Role Overview:

The Service Business Development Manager is responsible for generating new business opportunities and driving sales growth in the service sector of the company. This role involves identifying potential clients, developing relationships, and promoting service offerings to meet customer needs. The specialist will collaborate closely with the sales team, service delivery teams, and management to achieve revenue targets and expand the company's footprint in the service market.

Responsibilities:

• Research and identify potential clients in target markets.
• Generate leads through networking, cold calling, and attending industry events.
• Conduct market analysis to identify emerging trends and opportunities.

• Build and nurture relationships with key decision-makers and stakeholders.
• Understand client needs and pain points to tailor service offerings.
• Serve as the primary point of contact for client inquiries and concerns.

• Effectively communicate the value proposition of the company's services to prospective clients.
• Prepare and deliver presentations, proposals, and demonstrations to showcase service capabilities.
• Collaborate with marketing teams to develop marketing materials and campaigns targeting service clients.

• Collaborate with the sales team to develop pricing strategies and negotiate contracts.
• Manage the sales process from lead qualification to closing deals.
• Meet or exceed sales targets and revenue objectives.

• Liaise with service delivery teams to ensure alignment between client expectations and service delivery.
• Work closely with product development teams to incorporate client feedback and enhance service offerings.
• Provide regular updates and reports on sales activities, pipeline status, and market trends to management.

• Keep abreast of industry developments, competitor activities, and market dynamics.
• Continuously seek opportunities to improve knowledge and skills through training and professional development.

Requirements:

• Bachelor's degree in business administration, marketing, or a related field (Master's degree preferred).
• Proven track record of success in service business development and sales.
• Strong understanding of service industry dynamics and trends.
• Excellent communication, presentation, and negotiation skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in CRM software and sales tools.
• Willingness to travel as needed.

Desirable:

• Previous experience in the service industry or related fields is highly desirable.
• Industry-specific certifications or training programs are a plus.
• Demonstrated ability to build and maintain long-term client relationships.
• Results-oriented mindset with a focus on driving revenue growth and achieving targets.
• Strong analytical and problem-solving skills.

About Gunnebo Group

The Gunnebo Group is a global leader in security, offering innovative products and services to protect and control the flow of people, and to safely secure valuables. Through our businesses Gunnebo Entrance Control and customers in retail, public transport, public and commercial buildings, industrial and high-risk sites and banking. We operate worldwide through our 3,400 employees, 25 country locations and 10 production facilities to serve customers in over 100 markets. Together we create a safer world.

Gunnebo Entrance Control specialises in access control solutions enabling customers increased efficiency, safety and end-user experience. Our wide range of products are designed to create a safe environment without restricting freedom of movement, whether it is to enter the lobby of a company, a store, an entertainment area, an industrial area and public transport. We shape the future of people flow management.

Diversity Statement

Gunnebo Entrance Control is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our products so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, origin, sexual orientation, gender identity or expression, age, disability, or any other dimension of diversity.

Gunnebo Entrance Control is committed to treating all people in a way that allows them to maintain their dignity and independence. Applicants with accessibility needs may request to be accommodated throughout the recruitment process.