At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
Shape your Career with Citi
Citi’s Human Resources (HR) team helps Citi to attract, retain and develop our employees across the globe. The team does this through supporting key areas including recruiting, diversity, global learning and talent development, benefits, compensation and employee relations.
We’re currently looking for a high caliber professional to join our team as Senior Vice President, Learning Advisor- Technology, Operations & Global Functions - Hybrid (Internal Job Title: Learning Advisor Senior Lead- C14) based in Mumbai, India. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
As part of the Banking International Client & Legacy Franchise (BICL) Learning & Culture team the Learning Advisor will be responsible to globally align and support in driving learning excellence for a portfolio of Global Functions across markets in APAC, the Middle East and Africa (MEA). These Global Functions include Technology, Operations, Finance, Human Resources, Enterprise Services & Public Affairs (ESPA), and the Chief Operating Office. Reporting to the Learning Advisor – International East (APAC + MEA), this role will collaborate closely with senior leadership in these functions, HR partners, and regional and global learning partners to identify learning needs and deliver comprehensive learning solutions that are aligned with existing enterprise offerings.
This role requires commercial awareness and subject matter expertise to consult with and influence stakeholders while aligning the global learning agenda on people development initiatives across the locations and functions outlined above.
In this role, you’re expected to:
Partner with the Operations & Technology and Global Functions Learning Head, as well as the respective learning product category leads to drive any global agendas, and consult them on geography specific needs.
Establish trusted relationships with Human Resource and Functions Leaders to consult and provide learning advisory support
Manage stakeholders across the locations and functions in your portfolio, and offer learning and cultural development advisory as a part of their overall people strategy
Measure the effectiveness of learning programs and initiatives to drive continuous improvement and impact. Market, evaluate and communicate the impact of initiatives with HR, O&T and Functions leadership
Adopt a data driven approach in the design and delivery of Learning and Culture solutions and initiatives
Work towards certification to facilitate programs in the areas of leadership and professional development, and support the Leadership Development team in delivering global programs in the country where required
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
As a successful candidate, you’d ideally have the following skills and exposure:
At least 12 years of relevant learning and development experience with a track record of managing relationships with senior leaders.
Experience working across regions, cultures, and geographies within a large financial services or regulated multinational organization will be preferred
Strong advisory and execution skills with the ability to align learning and development initiatives with business objectives to drive measurable results
Ability to work effectively and partner in a global stakeholders
Proven track record of designing and implementing successful training programs
Strong project management skills, with the ability to manage multiple projects simultaneously
Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels, and training delivery/facilitation experience will be preferred
Proficient in Microsoft Office and experience with learning management systems
Bachelor's/University degree, Master’s degree preferred
Additional certifications in learning & development are a plus
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today
https://jobs.citi.com/dei
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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