Help bring Amazon services into the vehicle and give customers access to experiences they need while keeping them safe. Our world-class team of researchers, designers, and prototypers develop customer-obsessed experiences from the broad range of inputs and outputs vehicles offer. What we build in this 'extreme' multi-modal environment establishes new design patterns and sets standards for other areas of design. It's a fast-paced, fun, and rewarding opportunity. This role is partner facing, working closely with automakers to integrate Amazon experiences we create into their vehicle HMI. It requires both a critical eye and creativity to define multi-modal experiences for the digital cabin.
Key job responsibilities
We are looking for a designer and collaborator who can:
· Leverage automotive experience to create in-vehicle, new-to-the world experiences
· Build trusted relationships with external and internal teams to raise the bar on driving experiences
· Influence automakers to build HMI products that delights our mutual customers
· Produce and review user flows, wire frames, lite prototypes, and rigorous user interface specifications that consider voice and visual interactions
· Create assets for our design system
· Define and write emerging design requirements to be included in published documents
· Confidently communicate rationale for design requirements in executive-level design reviews
· Draw on intuition, but initiate research and testing efforts as needed
· Define emerging requirements that help customers certify their products
· Codify designs and requirements into processes and practices
· Find ways to launch early while pushing towards a long-term vision
· Thrive in a nimble, start-up like environment
A day in the life
As a Senior UX Designer, you lead internal and external facing UX activities for in-vehicle experiences. You are fluent in vehicle HMI patterns and have experience curating a great UX that leverages screens, voice, physical controls, and haptics. You leverage industry knowledge to ground ideas in what's achievable today while thinking big to help partners get to ambitious ideas for which no patterns exist. You establish collaborative processes with partners and engineers to bring ideas to life and translate designs into partner-facing CX Requirements. You communicate ideas effectively, drive requirements to results, and define guidelines that ensure partner success.
About the team
Amazon Smart Vehicles UX is optimized for an internal product development environment and external partner integrations. UX Researchers conduct qual studies to identify and prioritize opportunities. They also conduct quant studies to evaluate or validate ideas. Visual and Voice designers leverage insights to craft multi-modal experiences. They contribute to product strategy and requirements. Producers drive the process through iterations to a Minimum Loveable Product (MLP). This role takes the sum-total of this work and provides creative direction to automakers integrating our products to ensure customer receive a bar-raising Amazon experience.
- 8+ years of design experience
- Have an available online portfolio
- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar
- Knowledge of best practices for information architecture and design
- Experience in delivering design solutions for projects of large scope and complexity
- Fluent in Japanese