Senior Technical Trainer

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

• Lead and facilitate training sessions of various types including classroom based and remote learning. 
• Embracing the team’s strategy by supporting our vision for delivery excellence.
• Adding value to existing technical learning content by offering innovative delivery solutions.
• Evaluate effectiveness of training programs using various types of formal and informal techniques. 
• Communicating your ideas clearly and with confidence through the delivery team and wider technical training department.
• Liaising directly with internal clients and senior team members.

The candidate will be a key member of the global technical training team operating in a pivotal role to deliver strategic and tactical requirements. The team operates globally and most importantly collaboratively.

Required Experience

• A minimum of 5 years of Fund Administration experience or/and

3-5 years of training experience

• A strong ability to collaborate with people and have a passion for the job
• Ability to create impactful learning experiences from start to completion
• Proficiency in delivery of learning
• The ideal candidate will be a great team player, with the ability to work in a deadline orientated environment
• Interest and willingness to travel at times, including occasional global travel

Experienced with strong technical knowledge  

• Continue to build subject matter expertise in new or increasingly complex topics by regularly devoting time to learning, and then using that knowledge to improve and innovate.
• Current expertise in determining the appropriate learning vehicles and delivery channels to achieve desired performance (instructor-led courses, eLearning, blended, informal resources, or other performance improvement interventions).
• Desirable but not essential to have a working knowledge of learning theory and delivery processes

Collaboration, Relationship Skills, and Results Focused

• Aligning program and project delivery with business priorities.
• Maintain strong relationships and dialogue with key stakeholders to continuously assess the priorities.

Demonstrate results in driving operational impact