Senior Systems Engineer - Cloud Solutions Team

Our Client is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our client’s fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. Our client provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. The vision is to raise the bar for human experiences by amplifying individual voices.

Role details:

• Title / Designation: Senior Systems Engineer - Cloud Solutions Team
• Role Level: Senior Systems Engineer
• Location: Bangalore
• Work Mode: Hybrid ( 3 days WFO)

Role & responsibilities:

• Architect, build, and operate AWS environments at scale with well-established industry best practices.
• Automating infrastructure provisioning, DevOps, and/or continuous integration/delivery
• Support and maintain AWS services, such as EKS
• Write libraries and APIs that provide a simple, unified interface to other developers when they use our monitoring, logging, and event-processing systems
• Support and partner with other teams on improving our observability systems to monitor site stability and performance
• Work closely with developers in supporting new features and services.
• Work in a highly collaborative team environment
• Serving as a technical mentor
• Participate in on-call rotation

Candidate requirements:

• 5-8+ years of relevant professional experience
• 5+ years of production experience with AWS, including but not limited to EKS, EC2, IAM, Kafka, Redis, Memcached, and CloudWatch
• Extensive experience leading design sessions and evolving well-architected environments in AWS at scale
• Extensive experience with Terraform, Ansible, Docker, Kubernetes, scripting (Bash/Python/Yaml) and helm
• Experience with Splunk, Open Telemetry, CloudWatch or tools like New Relic, Datadog or Grafana/Prometheus.
• Experience with metrics and logging libraries and aggregators, data analysis and visualization tools - Specifically Splunk and Otel
• Experience instrumenting both Python and Node.js applications to send metrics, traces    and logs to third-party Observability tooling.
• Experience with GitOps and tools like Argo CD/fluxcd.
•  Interest in Instrumentation and Optimization of Kubernetes Clusters
• Ability to listen and partner to understand requirements, troubleshoot problems or promote the adoption of platforms
• Experience with GitHub/GitHub Actions in either a software engineering or DevOps environment
• Preferably experience with secrets management, for example Hashi Corp Vault
• Preferably experience in an agile environment and JIRA

Selection process:

• 5 rounds (3 US , 2 India)
• R1 Tech, R2 System design, R3 Infrastructure, R4 Techno Mang, R5 f2f in Bengaluru