Senior Solution Sales Executive - Customer Experience (CX)

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you’ll do:

The Customer Experience Solution Sales Executive (SSE) is responsible for selling the world's best Customer Engagement software suite to large conglomerates -Indian customers.  Your top priority is to position SAP Cloud solutions to help organizations improve the way they market, sell to and service their customers.

The solution portfolio is market leading and consistently recognized as having the best product vision.  That vision is to help organizations improve the way they market, sell to and service their customers.  SAP has over 40 years' experience improving supply chains and Enterprise Resource Management to more than 200 million users worldwide.  The CX portfolio builds on that tradition and leverages a world class reputation as a "go to" company when you need things done correctly.

• Achieve targeted sales quotas through net new acquisitions and sales of additional services to existing customers in Enterprise and named accounts segment.
• Drive customer renewals ensuring high customer retention and revenue growth.
• Create, own and execute territory business and plan programs which generate at least 4x pipeline.
• Manage sales process through qualification, needs analysis, product demonstration, negotiation and close.
• Create and nurture executive relationships on their own while positioning the SAP executive team.
• Work with extended account team not limited to - solution consultants, customer success managers , account executives for running sales cycle, renewals and maximizing customer lifetime value.

What you bring:

• Bachelor’s degree in related fields (Business / Engineering or Technology)
• Strong experience in CX domain
• 7 to 12 yrs of industry experience is a must.
• Works with the Sales Manager and team to develop and execute programs to drive pipeline & close deals with focus towards India region
• Works with the Regional VAT to educate target accounts on the solution set and conducts account planning for strategic deals.
• Works to uncover and run sales cycles-based opportunities as directed by the Regional Sales Lead.
• Works with VAT team on sales campaigns.
• Works to attain various sales objectives related to securing new business opportunities within named customers.
• Develops sales best practices securing repeatable and expansive opportunities across named accounts

Meet your team

SAP CX is the world’s leading provider of on-demand Customer Engagement software services. SAP CX’s suite of award-winning on-demand services allow companies to get up and running quickly so they can focus on what’s most important.

Location: Mumbai & Bangalore

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​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 420404  | Work Area: Sales  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.