Work Flexibility: Hybrid
Senior Solution Lead, ERP
The Senior Solution Lead will be part of the IS, Shared Service (SS) SAP department and will be responsible for handling support and ensuring smooth functioning of business operations across Stryker divisions. The analysts would be required to work independently towards maintaining the SAP ERP and to handle any new requirements from business and providing the solution for the same. They would be managing the strategic partners and owning the SAP solution in PTP domain (Procure to Pay – SAP MM) area. They will be responsible to ensure stable SAP operations, the alignment with the business requirements and the successful deployment of SAP solutions onto Stryker divisions. The type of activities the Senior Lead will be working on is SAP solution confirmation, solution design, solution build and enhancements and smooth functioning of business operations.
Why join Stryker?
We are proud to be named one the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com
Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
What you will do:
- Participate actively in the design and execution of enhancements and projects in the specific area of competency for Stryker divisions
- Manage ITSM process like change management, incident management and problem management.
- Ensure and work to keep service management KPIs under control and timely issue identification, resolution, handling escalation & ensuring process consistency
- Proactively work on continuous improvement activities for generating higher productivity in terms of business benefits and reduction of ticket count
- Manage internal stakeholders at various level and handle governance of managed services supplier
- Independently support business operations and handle enhancements and small projects turning around SAP-MM & ARIBA module
- Ensure the integration between the Project team, Support team and the business community
- Communicate the functional and processes requirements to the development team by developing and maintaining design/technical documents.
What you will need:
Required:
- Bachelor's Degree from an accredited university in the areas of Computer science, Engineering, Information Systems, Business, or equivalent field of study required.
- 10-12 years of relevant experience required in Salesforce.com configuration and implementation.
- Experience in leading teams of resources for projects, minimum 3 years and ability to drive initiatives and projects independently from start to finish.
- Knowledge of and ability to drive IS methodologies such as ITIL, Software Development Lifecycle (SDLC) and Agile Development with demonstrated understanding of global system rollouts – strategy, planning, vendor selection and implementation planning.
- Exposure and understanding of business functions like finance, purchase, inventory management, distribution and Intercompany transfers
Preferred:
- Exposure to ABAP, HANA preferred
- Excellent organizational, interpersonal, written and verbal communication skills with ability to effectively work in a team environment
- Exceptional customer service orientation, with a focus professional interaction with all customers, contractors and vendors, both internal and external to Stryker
About Stryker
Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better.
The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually.
More information is available at stryker.com
Travel Percentage: 10%
