Senior Service Engineer

We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. We are Normet, a courageous, committed and caring company where everyone has courage to shine.

• Perform all service task assigned and ensure all service to the customer/company is completed efficiently on time.
• Projection / Pre-order for all parts required to perform repair.
• Ensure proper operation for  site vehicle
• Responsible for trouble shooting, use testing & diagnostics equipment, disassembly / assembly, repair of the equipment & minimizing breakdown.
• Maintain proper job documentation (as Service Report) relating to breakdown, parts supplies etc. and  ensure all the record kept  are eligible or in compliances with established procedures.
• Make sure all repair jobs completed with the cause of failures identified and match to the solution necessary to affect a repair job & also to make record of it.
• Achieve given parts sale targets
• Ensure customer satisfaction.
• Machine availability as per target, IOT & Smart care, Asset optimization, Oil Return, Shift documentation etc.
• #LI-DNI

Come and share your courage to shine with us!