Senior Service Engineer

Are you the enthusiastic, self-driven and service-minded team player we are looking for?

As Valmet Automation system business line is looking for a “Senior Service Engineer” to be based in Kashipur, near Delhi India.

In this role, you will have the opportunity to serve our customers providing planned maintenance, trouble-shooting and service, focus being in quality and control systems in pulp & paper industries and also enjoys to work independently to deliver service activities, as well as more demanding upgrades and extensions.

In this position, you will be required to coordinate and support service and sales cases.  This role includes a wide range of different responsibilities, such as,

• Service project commissioning, startup, tuning, and optimization
• Annual Service agreement implementation and execution
• Deliver customer training & Onsite troubleshooting and diagnostics
• Creation and follow-up of customer dissatisfaction cases
• Assist achieving service sales targets, by generating service sales leads and add-on sales opportunities  
• Support stakeholders and sales-teams as a product expert
• Analyze Product Life Cycle and provide technical support to Sales-teams with proposals to customers based on the analysis
• Support projects outside of the country, if needed

If this sounds like the next step of your career, please apply via the link provided. We are conducting interviews continuously; this means we might choose a candidate before the last application day. So, don't wait with your application!

That feeling when everything works together is what makes working at Valmet unique!

Valmet is where the best talent from a wide variety of backgrounds comes together. With 17.500 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customers’ performance forward requires creativity, technological innovations, service know-how – and above all, teamwork.

Join the team!