Self-directed imitators: People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
Strategic thinkers: People who enjoy analyzing data or trends for the purposes of planning, forecasting, advising, budgeting, reporting, or sales opportunities.
Collaborative partners: People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.
Analytical problem solvers: People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
What you will do:
Design and Development: Design and develop custom solutions on the Salesforce platform using Apex, Visualforce, Lightning Components, and ServiceMax.
Implementation: Implement ServiceMax modules and features to optimize field service operations, including scheduling, dispatching, and mobile workforce management.
Customization: Customize and configure Salesforce and ServiceMax to meet business requirements, including creating objects, fields, workflows, and validation rules.
Integration: Integrate Salesforce and ServiceMax with other enterprise systems using APIs and middleware solutions.
Support and Maintenance: Provide technical support and maintenance for Salesforce and ServiceMax applications, including troubleshooting and resolving issues.
Process Compliance: Perform activities following Stryker’s Software Development Lifecycle (SDLC) framework and processes.
Documentation: Create and maintain technical documentation for code, APIs, and system architecture.
Collaboration: Work closely with designers, other developers, and project managers to deliver high-quality products on time.
Continuous Improvement: Stay updated with the latest industry trends and technologies. Propose and implement improvements to existing processes and systems.
What you need:
Bachelor's Degree from an accredited university in the areas of Computer science, Engineering, Information Systems, Business, or equivalent field of study required.
Experience: 4-6 years of experience in Salesforce development and administration, with at least 2 years of experience in ServiceMax implementation and customization.
Technical Skills:
Proficient in Salesforce development using Apex, Visualforce, Lightning Components, and SOQL.
Strong experience with ServiceMax configuration and customization.
Knowledge of Salesforce declarative features such as Process Builder, Flow, and Workflow Rules.
Familiarity with Salesforce integration tools and techniques (e.g., REST/SOAP APIs, Middleware).
Experience with Salesforce deployment and version control tools (e.g., Change Sets, Salesforce DX, Git).
Understanding of field service management concepts and best practices.
Certifications:
Salesforce Certified Administrator.
Salesforce Certified Platform Developer I.
Salesforce Certified Platform Developer II.
Salesforce App Builder.
ServiceMax Certified Professional.
ServiceMax Field Service Lightning (FSL) Specialist.
Soft Skills:
Excellent analytical and problem-solving abilities.
Strong communication and collaboration skills.
Ability to work independently and as part of a team.
Detail-oriented with a focus on quality and performance.
Preferred Qualifications:
Experience with other Salesforce products and modules (e.g., Sales Cloud, Service Cloud, Community Cloud).
Knowledge of DevOps practices and tools for Salesforce.
Experience with agile development methodologies.
Familiarity with mobile application development and field service mobility solutions.
