Company:MarshDescription:
We are seeking a talented individual to join our Operations team at Marsh India Insurance Brokers Pvt Ltd. This role will be based in Pune.
Senior Relationship Manager- Marsh Multinational
We will count on you to:
- Responsible for developing new clients and servicing existing clients.
- Studying the client's existing portfolio and consulting the client in managing their risks.
- Doing gap analysis of the existing policies, suggesting better terms and negotiating the same with the insurers.
- Client Retention to be maintained at 100%
- Responsible for preparing proposals for client’s presentations and assisting the clients with roadshows.
- Engaging with clients for completion of Marsh Quarterly/ Annual Client Satisfaction Surveys
- Booking and Invoicing of Business on Time.
- Co-ordination with other practices of Marsh with collaboration approach for exploring portfolio level penetration in client relationship (Cross sell for other Non-EB portfolios)
- Interacting with all relevant risk insurance markets and sourcing the best solutions for our clients.
- Ensuring all the documentations and policy issuance is as per the SLA discussed.
- Renewal tracking and ensuring timely reminders are sent to the clients for premium payment to ensure insurance continuity.
- Providing continuous assistance to our clients with regard to any query related to claims.
- Coordination with all the internal stakeholders for execution of deliverables for the clients.
- End to End monitoring and execution of responsibilities ie. On boarding to renewal of clients.
- Coaching and Mentoring of team members.
What you need to have:
· 6+ years of experience in insurance industry.
·Corporate Relationship Management / Business Solution Provider from a service background.
·Ability to manage diverse client cultures i.e. Indian Corporate, MNC Corporation and PSU clients.
·Domain knowledge preferred.
·MBA from a reputed B – School
What makes you stand out?
- Strong analytical and problem solving and skills.
- Good communication skills..
- Ability to work independently and within a team.
- Organised, self-discipline and pro-active.
- Good multi-tasking ability.
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
