Senior Program Manager - RTE

Think about the billions of purchases that consumers make every single day around the world. Imagine trying to make sense of the trillions of data points that represent these purchases. From a family doing online shopping for household essentials to a quick run to the supermarket, NielsenIQ is measuring the entire consumer path to purchase.

NielsenIQ is a multinational company working with the world’s largest brands across the world to inform them on where and how their best customers are shopping. The challenge is that this is a moving target and a complex problem. With the commerce landscape shifting constantly, only NielsenIQ has the span and caliber of data to make sense of what drives a consumer to make a purchase.

SENIOR PROGRAM MANAGER – Release Train Engineer (RTE)

So where do you fit here? NielsenIQ technology projects, like our clients, span the globe and require managers that can connect the dots for the big-picture strategy. We are building out our Program Management organization to consist of highly motivated, analytical, and dynamic individuals to achieve our goals in Buy Technology. 

As a Senior Program Manager at NielsenIQ, you will be part of this organizational transformation as you drive and directly oversee the largest, most complex programs in buy technology. You will not only lead complex, high-visibility initiatives throughout the project lifecycle, but will also lead a team of scrum masters responsible for program execution.   Your team’s projects will cut across time zones, clients, and technologies and it is your job to motivate, allocate work, manage execution, and communicate to senior stakeholders.

At NielsenIQ, we empower our RTEs to drive results and change.  If you thrive in high-energy environments and if you love the idea of working across every business function,  you would be a great fit for our team!

RESPONSIBILITIES:

• Drive the end-to-end execution of initiatives/features across programs and tracking of health at an Agile Release Train (ART) level
• Drive ART PI planning ceremonies (including pre-planning activities, PI planning agenda, cross-team grooming sessions, Innovation Planning sprints, ART level demos, Product Manager Sync/ART level troika meetings etc.)
• Define and track ART milestones, timelines, and deployment plans
• Provide coaching to a team of atleast 5-6 SAFe Scrum Masters
• Manage program scope (demand intake, documentation, change control, communication)
• Act as the face of the ART and communicate progress to upper management and stakeholders
• Act as liaison for all facets of the ART and pull people together to make decisions (Product, Operations, Technology, Commercial, Data Science, Client Deployment, Marketing, Sales etc.) throughout the program lifecyle (Pre-PI Planning, PI Planning and PI closure)
• Facilitate cross-team prioritization between Stakeholders and Technology teams in order to create program execution plan/planning board and continue to manage throughout the program lifecycle
• Ensure business objectives are clearly defined and that the program meets them
• Adhere to standard program management processes, best practices, and tools to the organization, including architecture, cybersecurity, and quality
• Facilitate conversations to ensure Cross Functional Team Dependencies are tracked, identifying gaps, and mitigating or escalating risks
• Track and communicate ART objectives and progress (Program Status, Initiative level Jira Boards, and Project Plans)
• Facilitate Scrum of Scrum meetings, execute release level retrospectives
• Track and ensure prompt resolution of issues
• Implement Agile and SAFe methodologies, including PI planning facilitation, agile ceremonies, process improvements
• Execute production readiness (Sign-off & Documentation)
• Communicate agile team metrics & drive compliance
• Track and report on program financials, including resource planning

QUALIFICATIONS:

• 10+ years in program and project management or similar role running large projects in operations, technology or engineering
• Practical experience with agile techniques and methodologies (SAFe Agile preferred)
• Superior communication skills (interpersonal, verbal, presentation written, email)
• Proven ability to influence & gain buy-in at multiple levels, across divisions, functions and cultures
• Comfort working with senior-level management and virtual teams
• Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules
• Strong bias toward action, flexible, resourceful, and able to operate effectively within a dynamic, fast-paced environment
• You are the glue of a happy, high-performing, cross-functional team
• Positive attitude, team player, self-starter; takes initiative, ability to work independently
• Experience configuring and using Jira or similar project tracking software
• Preferred: data warehousing, cloud experience

EDUCATION:

• Bachelor's degree in business, computer science, or related field
• SAFe certifications (i.e. ASM, RTE, etc.) preferred

• Enjoy a flexible and rewarding work environment with peer-to-peer recognition platforms. 
• Recharge and revitalize with help of wellness plans made for you and your family. 
• Plan your future with financial wellness tools. 
• Stay relevant and upskill yourself with career development opportunities

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion