Senior Professional Services Resident Consultant - AMS

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

 

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

We're looking for an experienced Consultant to join our AMS team. Reporting to the Manager Professional Services, you'll be responsible for:

• Be a customer's 'Go-To' resource for all matters related to their ZS deployment
• Deliver best practices guidance for managing ZS deployment.
• Help with customer specific requirements and provide solutions.
• Answer questions about the product capabilities, features and configuration.

• 8+ years' experience for this role in similar positions (Professional service consultant, Network/Security specialist, Technical Account Manager, Support/Escalation Engineer or a SOC Engineer).
• This role follows a hybrid work model, requiring in-office attendance as determined by leadership. '#LI-Hybrid'
• This role is primarily an individual contributor position without managerial responsibilities. However, as an IC, you are expected to play a crucial role as a team player, collaborating effectively with colleagues to achieve common goals.

• Experienced in Network and Security solutions and customer facing/field role.
• Working knowledge of authentication systems such as SAML, LDAP and MS Active Directory
• Knowledge of solutions built on Microsoft Azure, Amazon Web Services and other leading cloud platforms
• Knowledge of Hypervisors: VMware, Hyper-V, and KVM
• Industry certifications such as Cisco, Juniper, and Palo.At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to DEIB, visit the Corporate Responsibility page of our website.Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
• Time off plans for vacation and sick time
• A flexible time off policy
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more

#LI-VV3

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.