Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate within the
Client and Employee Virtual Meeting product team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities - Partner with the Area Product Owner to support research and analysis for new initiatives, refining problem definitions, personas, process mapping, solution scope, and user experience.
- Collaborate with the System Architect to clarify business requirements and design the best solution using the approved tech stack.
- Work with UI/UX designers and Content Managers to design user-facing components and workflows.
- Break down initiatives/features into epics and stories with the Tech team, refining them to cover all functional and non-functional requirements.
- Define acceptance criteria for standard, alternate, and exception scenarios, and collaborate with Product Owners and scrum teams to set sprint priorities and goals.
- Participate in retrospectives to drive continuous improvement and support the team in resolving blockers throughout the Agile delivery lifecycle.
- Oversee integrated QA testing, drive defect resolution, and execute UAT and Production Validation to ensure delivery quality.
Required qualifications, capabilities, and skills - Minimum 5 years of experience in financial services, with a focus on wealth management, financial planning, asset management, digital banking, or related fields involving strategic or transformational change.
- Minimum 5 years of experience in a product/business analyst role or similar, preferably in digital product delivery.
- Proficient in analysis, defining user personas, process documentation, epics, user stories, and acceptance criteria.
- Strong knowledge and hands-on experience with Agile delivery processes.
- Extensive experience using JIRA/Jira Align for custom reporting and Confluence/Teams or similar collaboration tools.
- Structured thinker and effective communicator with excellent written communication skills.
- Highly self-motivated, able to remain composed under pressure, and excel during periods of ambiguity
Preferred qualifications, capabilities, and skills - Relevant scrum certifications (CSPO, A-CSPO, etc.) are a plus.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
