Senior Principal - Digital Capability - Content and Experience

Ready to help shape the future of healthcare?

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world over 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Job Purpose:

We have an exciting opportunity for a Senior Principal, Digital Capability - Content & Experience to join our team supporting the Global Digital & Tech (D&T) organization. As the Senior Principal, you will be responsible for owning the operations and delivery of content and experience related to digital fluency, design & user experience, and skills development products. This role involves defining learning pathways, content, and experiences for strategic programs across D&T and the enterprise, while interacting and building relationships with colleagues across the organization.

Key Responsibilities:

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:

• Lead and Manage Learning Operations:
  • Oversee the operations of learning programs, managing a matrix team across technical departments and HR Learning & Development teams.
  • Ensure the efficient delivery of a suite of learning products aligned with organizational strategic plans.
  • Manage resources, adopt agile ways of working, incorporate customer feedback, and collaborate with Subject Matter Experts (SMEs).
• Stakeholder Management:
  • Engage and manage stakeholders across various functions, often at senior levels, to navigate the complexity of multiple requirements and functional needs.
  • Deliver enterprise solutions that meet the diverse needs of the organization.
• Deliver Engagement Products:
  • Lead the delivery of engagement products, with quick turnaround time, ensuring timely and effective execution of complex employee processes.
  • Coordinate the development and implementation of programs designed to engage and educate employees.
• Expertise in Technical Learning Styles:
  • Demonstrate expertise in the field of technical learning styles and lead the delivery of content through experiential tools, online learning, and team-based activities.
  • Develop and implement innovative learning solutions to enhance digital fluency and user experience across the organization.

• Cross-Functional Collaboration: Work closely with cross-functional teams to align L&D initiatives with organizational goals and strategies. Foster strong relationships across departments to support the successful implementation of the D&T skills program.
• Governance and Quality Assurance: Maintain strong governance around content creation, management, and review to ensure consistency and quality across all L&D initiatives.
• Stay updated on industry trends and best practices in L&D and technology skills to inform and enhance program offerings.

Why you?

We are looking for professionals with these required skills to achieve our goals:

Basic Qualification

• 16+ years of experience in driving Learning & Development programs with a focus on Data, AI and technologies
  • Strong business acumen
  • Self-starter and natural drive to implement and see follow through on commitments.
  • Data driven, using information to inform decisions and solve problems.

• Bachelor’s degree in human resources, Organizational Development, Learning & Development, Information Technology, or a related field.
• Proven experience in managing digital capability content and user experience products.
• Expertise in technical learning styles and the delivery of diverse content formats.
• Strong project management skills, with the ability to manage multiple projects and priorities simultaneously.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization.
  • Be an influencer, experienced in defining and delivering focused and impactful plans in a large, complex, matrix organization which is culturally and geographically diverse with multiple stakeholders in HR and the business.
  • Be experienced working with a matrix team based in diverse locations and delivering through external partners as required.
  • Demonstrated learning agility and organizational skills, with the ability to deal with complexity in a fast-paced working environment.

Preferred Experience / qualifications and skills:

• Master’s degree or MBA in a related field.
• 6+ years of experience in program management.
• Experience in defining and implementing skills frameworks and learning pathways.
• Demonstrated ability to lead large-scale programs and manage vendor relationships.
• Demonstrated ability to manage team members in a matrix setup.
• Knowledge of digital learning platforms and tools.
• Strong analytical skills with the ability to use data to drive decision-making and measure program effectiveness.
• Experience working in a global organization and managing cross-cultural teams.

This role offers a unique opportunity to shape the learning content and experience within our organization, driving innovation and excellence in our initiatives to build a digital savvy organization. If you are a strategic thinker with a passion for L&D and a proven track record in managing learning products for building digital capability at large scale, we invite you to apply and join our dynamic team.

At GSK, we are dedicated to fostering an inclusive and diverse work environment. We believe that diversity in our workforce drives innovation and growth, and we are committed to providing equal opportunities for all employees and applicants. We strive to create an atmosphere where all individual’s unique perspectives and experiences are valued and respected. All qualified applicants will receive equal consideration for employment without regard to their sex or gender, caste, pregnancy, gender identity/expression, physical and/or mental disability, or any other protected characteristic as per applicable law.

#LI-GSK

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

  
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