Senior Onboarding Specialist, Post Trade

Department description: D&A Operations provides a range of customer and operational services across the London Stock Exchange Group.  The core services provided by the department are: Technical onboarding, Software Certification, Client Support etc.

Team description: The Post Trade Onboarding team is responsible for certification (conformance testing) and onboarding clients on transactions platform across asset class.

The Post Trade Onboarding team works closely with Sales and Account management teams, Professional Services, Product Dev, Support teams to understand bespoke business workflows and translate them into a software solution. The role on a day-to-day basis also involves a lot of external communication with tech teams of clients/brokers and their technology vendors. The team also gets involved in various strategic projects ranging from roll out of new functionalities on the platform, system improvements, regulatory changes etc.

Role Description: Responsible for building out both simple and complex client trading environments (client facing), creating both Internal and External users, configuration of trading/clearing accounts, enabling Broker Trading connections and integrating multi-complex clearing solutions.

Coordinate a certification call with clients to make sure that onboarding/integration work completed with required product system as expected and production roll out. Create Integration and Production environments. Support pre-sales teams in the provision of demonstrations, and provide advice on architectural design, functionality, and integration aspects. Professional with knowledge in a technical discipline or specialization.

Key Responsibilities

• Integrating with existing/new brokers and clients
• Closely work with the client and/or their OMS/EMS vendors to get them connected and integrated with our platform
• Onboarding new clients and facilitating new connections for existing clients
• Liaising with clients and internal groups to handle new client integration requirements
• Troubleshooting production issues and supporting existing systems
• Working closely with internal teams including, Sales and Account Management, Relationship management, front line service desk, field service, development, operations, Technology and Product Management
• Good understanding of roles of relevant functional groups in own area
• Suggests process improvement following investigative, analytic, or diagnostic services

Key Skills

• 4+ years’ experience in a similar role
• Excellent communication skills, both written and verbal
• Strong team player with ability to work in a fast-paced environment and under pressure
• Worked in professional and client focused environments where detailed process/procedures, workflow are followed
• Flexible to work in multi time zones on a rotational shift basis. (Bangalore /EMEA/US hours)
• Knowledge of Post trade, foreign exchange

Technical Skills

• Exposure to any programming language (C, C++, Java) 
• Knowledge on Unix
• Knowledge on SQL/Database
• Knowledge of FIX Protocol/onboarding and certification (conformance testing)
• Exposure to OMS/EMS products and electronic trading domain

Beneficial

• Scripting knowledge in one of the following languages Unix/Perl/Python 
• Familiarity with networking protocols, VPN, Extranet connectivity, understanding of TCP/IP concepts
• Exposure to Post Trade, Futures, and options asset classes
• Quick learner with strong attention to details and ability to think outside the box
• Strong analytical and logical thinking capabilities
• Highly motivated with strong interpersonal skills

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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