الوصف الوظيفي
We are looking for a Senior Office Coordinator that will join our Facilities Management team. Based in Spotify’s Mumbai office, this individual will take a great deal of pride in ensuring the smooth operation of Spotify’s offices in Mumbai, Gurgaon and Bangalore. As a part of the Global Workplace Services team you will be in charge of keeping our office safe, tidy, organized, operational, and a fun place to work!What You'll DoManage all sites (Mumbai, Gurgaon and Bangalore) in assigned portfolioPrepare and maintain facilities records/reportsAssist in developing and administering annual Facilities operating budgetEnsure accuracy of vendor invoices and that all vendors send in their invoices and are paid on timeNegotiate all facilities service contracts to maximize cost effectiveness, Partner with onsite Security vendor to ensure the safety of all our employeesManage and oversee all facilities vendors (such as pantry supplies, office supplies, cleaning, repairs and maintenance team) onsiteManage MEP vendor to ensure preventive and emergency maintenance of facility equipment, including but not limited to HVAC, UPS, lightings, plumbing and kitchen appliances Respond to emergencies, facility alarms and system failures through a robust emergency escalation planResponsible for fire protection, which includes fire warden training hosted by the landlord, reviewing of emergency evacuation plan and fire safety induction for all employeesEnsure compliance with local health and safety standards and industry codesManage and resolve all GWS tickets through our Jira system in a timely mannerEnsure all site documentation is in place, including O&M, floor plans, and playbooksManage space planning which includes updating of floor plans and seating plansCoordinate office moves, set up of new offices, and re-shuffling of existing officesMaintain upkeep of the office, including kitchen, pantry, storage rooms and cupboardsConduct and document regular facilities inspections and auditsCoordinate onsite events, ensuring hosting employees are following protocolImplement best practice processes to increase efficiencyCollaborate with cross functional teams such as Security, HR, IT and Workplace Build, and local team members to ensure office needs are metCollaborate with HR and IT to onboard new employees and ensure they are set up on Day 1Offboard employees leaving the companyBe an Ambassador of our CommunityX Team, and create quarterly experiences for employees to come together through fun activitiesWho You AreYou have at least 3-5 years of experience in a similar roleExcellent verbal and written communication skills, proficiency in English You are passionate about workplace experience and our peopleHave some experience in event or project managementYou have excellent social skills and an ability to remain calm in challenging situationsYou have good time management skills and a can-do-attitudeYou are able to prioritize and multitask - you are able to field a heavy volume of requests at once but never compromise qualityA team player—no matter how small the task may seem, you complete it with grace and a good attitude!You are tech savvy, proficient in Google Suite, Coupa, Concur, Workday, JIRA and able to learn and pick up new applications quicklyWhere You'll BeYou will be based in our office in Mumbai, India.
