Senior Network Engineer

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

The Senior Network Engineer reports to the Manager of the  Service Transition Global IT team. The role is  responsible for implementing the technology and solution capabilities required to meet the company’s growing IT requirements, certifications, audit, Infra coding, regulatory assessments, and customer requirements. The individual also interacts with operations, ensuring strong alignment, partnership and focus on the defined IT priorities.

Key Responsibilities: 
Global Networking Infrastructure
Responsibilities include:
Implementing, maintaining, and supporting network infrastructure systems, primarily focused on the Cisco, Meraki, Velo, F5 , Checkpoint, Cloud, Vmware and Nutanix networking platforms.
 Full lifecycle management for all equipment in Iron Mountain Data Centers and Field offices
Implement and maintain scripting & automation systems for ease of operations.
Implement and maintain advanced Data Center Network Segmentation techniques to enhance security posture
Implement and maintain next generation wireless infrastructure 
Implement and maintain next generation SD-WAN technologies
Oversight of networking asset management, including maintenance of component inventory and related documentation
Participation on Project Teams:
Reviewing and assisting with the development of deployment scripting
Guides and mentors fellow network administrators, engineers, and project team members on related topics
Project execution, including partnering with PM, Risk Management, QA Testing, and production roll-outs
Support public cloud platforms, such as GCP, Azure, and AWS
Develops and maintains capacity management reports and trend analysis

Team Engagement: 

Participate in Execution:

• Implement systems according to EIT strategies and standards to meet  specific objectives. for the sub-function(s) and develops policies/procedures to support the solution.
• Operate as a member team supporting projects and systems globally. 

Complexity/Skills:

• Broad knowledge of all areas within particular IT sub-functions.
• Applies depth of knowledge in function derived from experience in technical and demonstrates strong communication skills.
• Continuous learning and development of skill set and knowledge transfer to team members.
• Develop and mentor team members as appropriate to promote strong engagement across the Iron Mountain teams.
• Maintains strong partnerships with suppliers and vendors
• Manage escalations related to committed deliverables

Reporting:

• Produce regular and accurate management reports related to KPIs/KRIs, metrics, deliverable status and progress of security and compliance related initiatives.  
• Present to Senior Leaders on status of initiatives and service improvements as required

Functional Knowledge, Skills, and Competencies: 

• Knowledge of Advanced Cisco Systems Platforms, including ACI Switching, WIreless, ISE, Tetration, and ASA
• Knowledge of Advanced SD-WAN functionality and principles 
• Knowledge of Advanced Content Delivery Platforms, such as F5
• Knowledge of Advanced Scripting and Automation Platforms, such as Ansible and Terraform
• Knowledge of Public Cloud Networking techniques
• Excellent written, presentation and oral communication skills
• Demonstrated ability to communicate and influence at all levels
• Knowledge of best practices and IT operations in an always-up, always-available service 
• Good decision making, human relations, and organization skills
• Good understanding of the tools and techniques used in process improvement
• The ability to work in a matrix environment
• Familiarity and/or experience working with 3rd party partners/vendors and professional services
• Implements and evaluates service & solution goals. 
• Anticipates developments in the field / deployments, in order to support continuous improvement
• Provides support, direction and guidance to Global IT team members, supervising and coordinating their activities and assisting team members in reaching their potential performance levels

Business Expertise:

• The senior Network Engineer is expected to understand how EIT can support Iron Mountain’s Business model and objectives. organization's business lines and products, underlying infrastructure services and platforms both on premises and cloud based, and optimize these platforms to maximize efficiency and business value.
• Develops innovative and practical solutions to project challenges, identifies and works proactively with all levels of the organization to mitigate risks and issues. Collaborates with Support teams, Subject Matter Experts and Project Managers to develop and implement realistic short term and long term solutions. 

      
Problem Solving:

• Develops innovative and practical solutions to project challenges, identifies and works proactively with all levels of the organization to mitigate risks and issues.  
• Collaborates with Support teams, Subject Matter Experts and Project Managers to develop and implement realistic short term and long term solutions. 

Area of Impact:

• IT staff and 3rd party partners that contribute to delivering networking technologies to our global IT infrastructure.  Business unit stakeholders that require infrastructure delivered as part of a broader scope of work. 

Interpersonal Skills:    

• Willingly applies their knowledge of PMP best practice while maintaining a flexible approach that enables and encourages collaboration across teams and functional areas.  The ability to influence others at all levels is key, as well as team leadership and meeting facilitation skills. 

Disclaimer:       

This job description is not meant to be an all-inclusive statement of every duty and responsibility of the jobholder.  Certain features of this job are described in the above headings, but are not necessarily limited to the above written statements.  They may be subject to review.  All positions within Iron Mountain may include other duties as assigned.  

Iron Mountain is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, creed, age, national origin, sex, sexual preference or handicap.