Senior Middle Office Oversight Manager – Global SME Change

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Middle Office Oversight Manager – Global SME Change

Principal responsibilities

• Maintain a Global Middle Office Oversight model, in France.
• Supporting Global Head of Middle Office Oversight, implementing and executing policies, controls, and governance frameworks in line with compliance and regulatory expectations across regions.
• Hand over and enhance a Global change model with outsourced Middle Office provider.
• Work closely with the Global Head of Middle Office oversight and multiple Heads of MO Oversight teams across the business to identify opportunities for efficiencies and improvements.
• Managing the Middle Office Oversight Global Change model and governance; Ensure that key changes (policies and standards) are communicated and cascaded in all regions; Being a lead on change, via operational and service benchmarking/market best practice.
• Managing and coordinating with the Global Head of Middle Office Oversight, the process of vendor’s / service provider’s contracts renewals.
• Provide support and analysis for key global and regional initiatives; Ensure Business Continuity Plans are in place across all regions and regularly reviewed; Build strong relationships with service provider Change teams and Client Service team and dedicated contact.
• Actively support the AMG Global Head of Middle Office Oversight on Global oversight model ; Engage and build strong relationship with key stakeholders, location Heads of MO, Global SME’s, Global Ops ; Excellent knowledge, and experience of working with/within Middle Office servicing within an asset manager.
• Strong understanding of risks and controls inherent within an outsourced model and how to mitigate them; Strong interpersonal and influencing skills with ability to work closely and effectively with stakeholders at all levels.; Proven experience in managing relationships with internal teams in an asset management environment.
• Knowledge of regulations impacting middle office processes within Asset Management industry; Good analytical and problem-solving skills to support the escalation of issues and suggestions of appropriate solutions. Strong functional knowledge of the Middle Office Operations area within asset management in a global multi-jurisdiction context.
• Adaptable and can thrive in a diverse work environment; Ensure monitoring of regulatory, market and organizational developments that impact AMG and State Street; Ensure post programme change day1.5/Day2 delivery.
• Monitor progress of planned changes to product and services (including enhancement and launch of new features).; Ability to work accurately under pressure and to tight deadlines.; Ensure to be the first point of escalation for Global Change issue.