Senior Manager - Revenue Enablement

Freshworks is a dynamic and rapidly expanding SaaS company committed to delivering innovative customer engagement software solutions. With a dedicated focus on customer success, Freshworks empowers businesses to cultivate meaningful connections with their customers and drive revenue growth

The Senior Manager, SMB-C-D Revenue Enablement is a strategic leader responsible for leading a team to develop and deliver impactful sales, product and technical training curriculums, collaborating with stakeholders, and building training delivery to empower sales teams to surpass their goals. The ideal candidate will possess a proven track record in sales enablement, showcasing expertise in delivering training, content development, and optimizing sales processes. Additionally, the candidate should exhibit strong delivery skills, both in-person and virtually, coupled with the ability to think strategically and devise innovative solutions to enhance sales performance.

Key Responsibilities:

• Develop and execute engaging and informative sales training programs, in both in-person and virtual formats, aligning with overall sales strategy and goals.
• Create compelling content supporting the delivery of training programs, including presentations, simulations, and role-playing exercises.
• Design and maintain sales training materials, presentations, and resources.
• Collaborate with marketing and product teams to craft high-quality sales collateral, presentations, and playbooks effectively communicating product value propositions and sales messaging.
• Work closely with sales leadership to identify training needs and devise customized training plans for sales teams.
• Deliver training programs through various formats, including in-person workshops, online webinars, and self-paced learning modules.
• Facilitate interactive learning experiences that foster engagement and knowledge retention.
• Evaluate the effectiveness of training programs and provide recommendations for continuous improvement.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.