Senior Manager, Project Management

Senior Manager, Project Management– Pune, India        

Are you ready to join a global organization that helps diverse teams stay at the forefront of technology and innovation? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as Senior Manager, Project Management.

Western Union powers your pursuit.

As a Senior Manager, you will facilitate collaboration across various cross-functional technical and non-technical teams to drive the delivery of high-quality software solutions and new products that bring business value. You would be performing below -

Role Responsibilities

• Own and drive end-to-end, cross-functional delivery of large-scale initiatives, build roadmaps, project plans with dependencies, track progress, identify and resolve dependencies, proactively identify risks and mitigate risks, escalate in timely manner eliminating issues by managing and track systemic impediments.
• Works with Project Managers, Scrum Masters, Technology, Regional, Operations, Care, and GTM teams to define E2E delivery milestones and drive value delivery for our customers.
• Own and drive planning for a specific program with partnership from Product, Technology, Marketing, and other cross-functional leaders.
• Partner with Product team ensuring a large backlog is built.
• Ensure Project status is up to date in the system of record, communicate the status at regular intervals to all stakeholders including executive updates.
• Identify communication gaps, handle issues, and provide support to teams balancing opposing priorities.
• Monitor testing progress ensuring results are reviewed and facilitate the User Acceptance Testing (UAT) process, developing rollout plans and procedures.
• Coordinate major feature releases and ongoing delivery of value to customers where multiple teams, are involved in development.
• Responsible for Product launch approval, ensures each product release has mandatory approval from including Engineering, Product, Global Compliance, Legal, Privacy, Marketing, and business stakeholders.
• Ensure appropriate systems development and project management processes are being utilized.
• Provide expert advice and coaching to leads and teams to ensure best practice execution.
• Communicate role up of project issues and status in a concise, accurate, and professional manner for senior leadership consumption, escalating blocking issues risking milestone delivery.

Role Requirements

• 10+ years of proven project management experience.
• Jira, Jira Align and Confluence experience a plus.
• Experience working in agile, waterfall and hybrid environment.
• Experience delivering technology and business application solutions in a large-scale, multi-platform systems environment.
• PMP, Agile, SAFe certifications preferred.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your India-specific benefits include:

• Employees Provident Fund [EPF]
• Gratuity Payment
• Public holidays
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Annual Health Checkup
• Hospitalization Insurance Coverage (Mediclaim)
• Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
• Cab Facility
• Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. 

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-Hybrid

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.