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About DP World


Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.  With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.


What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door. 


About DP World Global Service Centre


DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade. 


Designation: Assistant General Manager/ Sr. Manager


Base Location: Navi Mumbai


Reporting to: GSC Head


Key Role Responsibilities:


  • Lead Data Governance initiatives globally, acting as single point of contact for all Master Data Management activities centralized in GSC. 
  • Enforce and champion Data Governance standards within respective region.
  • Ensure the agreed SLAs with the businesses are met. 
  • Setup effective monitoring mechanism to ensure the Data is updated in live with the SOPs and Compliances defined for each country.
  • Hold regular reviews with stakeholders and within the team to ensure high quality of Service Delivery is maintained.
  • Constantly improve the process for efficiency and accuracy.
  • Manage structural master data field changes and new requirements to ensure master data is of high quality and fit for purpose.
  • Understand, document, and inform MDM team on existing regional data environment and determine what is regionally required and where the global opportunities exist.
  • Primary point of communication and collaboration between Master Data Management Team and stakeholders.
  • Identify and collaborate with business data owners and stakeholders to drive data consistency and quality.
  • Leverage Global Data Governance processes, tools, and guidelines.
  • Guide project teams on data-related requirements.
  • Apply a critical lens on regional processes and apply best practices from the region and globally.
  • Consolidate and communicate all data activities occurring within the region.
  • Identify opportunities to transform & digitize the process.
  • Lead global project to transition new scope to GSC; Lead / contribute to critical projects to streamline the entire master data of the business / organisation.

Skills & Competencies: 


  • 10 to 15 years’ experience in Logistics industry with a minimum of 5-7 yrs of Master Data Management.
  • Proficiency with MS Office applications. 
  • Open to work in rotating Shifts.
  • Prior team handling experience.
  • Strong understanding of business objectives and data usage within their region within Logistics business.
  • Passion for problem-solving and tenacity to resolve challenging data questions.
  • Strong conviction, open to consider alternative points of views.
  • Strong change agent; effective communicator, well respected by peers & subordinates.
  • Able to guide the analysis and discussion of issues facing the MDM Team.
  • Demonstrated ability to influence and drive change across large organizations
  • Excellent communication and interpersonal skills.
  • Ability to deal with high levels of ambiguity.
  • Experience and competence in leading, influencing, coaching, and mentoring others.
  • Experience and comfort in leading when not necessarily a subject matter expert.
  • Self-starter and self-motivated requiring little support from others
  • Excellent communication skills & engagement with senior stakeholders

Education & Qualifications: 


  • Post- graduate in any discipline. 

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.



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