VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more
Timely and Accurate performance of financials & budgets / forecasts.
Partner Market Financial Analyst role supporting VCPS. Driving business performance through analysis and insight to meet and exceed financial targets and optimize business processes.
Working closely with regional finance teams (VCPS), this role provides support to Partner Market’s financial results establishing and maintaining effective processes, supporting commercial decision-making, and providing insight into customer profitability.
Key accountabilities and decision ownership:
• Engage and leads the team to effectively reach the operational targets
• Build relationships with stakeholders and acts as first point of escalation
• Set controls and drive process improvements to maximise efficiency
• Manage team of apprx 5-6 employees as individual contributors
• Manage performance of team, set targets, evaluate results
• Foster collaboration in the team and with teams in Finops and LM FP&A
• Perform the activities of FP&A as individual contributor & team lead
Key performance indicators:
• Monthly reporting of all of team activity
• Internal and external representation of the team
• SLA and KPI performance
• Team members to receive relevant training, coaching and support
• Effective controls in place for Legal/ Audit and actions taken to address audit requirement
• Closing of books & submission of budgets & forecasts on time with accuracy
• Working collaboratively with Fin Ops to ensure the accurate and timely production of month end results
• Provide commentary to budget and forecasts to understand variances at a customer level and understand the underlying drivers of the variances. Report and act as ‘translator’ with timely financial and commercial insights and analysis to articulate performance to Business Leads and provide guidance to Sales teams on targeted commitments required to deliver financial targets
• Provide baseline forecasting into the business partners within the regions, working closely with relevant teams (commercial in life, contract accountants, sales leads etc)
• Deliver monthly and quarterly forecasts and yearly budget, challenge business Leads on appropriate performance targets, advise on planning assumptions, opportunities and risks, and track gaps.
• Input and review monthly Billing information to the billing team for all charges to partners closely coordinating with the Finance Business Partner for Partner Market
• Lead production of detailed regional reports to enable Regional heads to understand their performance and support tracking of mitigation actions.
• Understand cost of sales processes and levers to drive improvement initiatives, working cross functionally utilising all available resources
Stakeholder engagement
Interact with Commercial Finance (VFUK and Group) and support in explanation of finance results
Maintain collaborative working relationships with immediate team, wider FinOps teams, business finance, FP&A, and regional sales & FP&A team
Proactively investigate underlying issues and communicate timely to relevant stakeholders
Innovation
Be proactive to drive continuous process improvement to create further efficiencies within the role in order to meet challenging objectives
Be proactive in coming up with ideas that can help implement improvements to processes cross functionally and/or within own role area
Proactively seeking and investigating systems and process improvements
Knowledge & Expertise
• Experience working in a multi-functional and complex corporate matrix environment
• Engaging, intellectually curious, challenges existing thinking to initiate and embrace new ways of working, and able to see the bigger picture
• Polished professional, comfortable speaking to and interacting with and challenging all levels of stakeholders to explain complex concepts to non-financial audiences.
• Proactive, with experience of driving change, implementing complex projects that improve results
• Strong problem-solving and analytical skills, financial modelling and attention to detail
Core competencies, knowledge and experience:
• Communication skills
• Managing a changing environment
• Making a personal difference
• Communicating for impact
• Ability to motivate team
• Ability to work across peer group in multiple teams/ locations
CA / CWA with minimum 8-12 years of experience of FP&A experience
• Excellent communication skills, both written and verbal
• Must ideally have experience of similar activity of 3 years of team management skill of minimum 5 years
• Computer skills (Word and advanced Excel), SAP/S4 Hana knowledge must
• Outstanding analytical and problem-solving skills
• Working knowledge of GAAP accounting principles and concepts along with data gathering and diagnosis ability
• Independency at work with a self-starter, proactive attitude with accuracy, attention to detail
• Experience in a Shared Services environment is an advantage
• Able to work in within tight deadlines and stressful environment
VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.
As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!
Apply now, and we’ll be in touch!