At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
Position Description:
The Media Design Services Associate processes changes and updates to web-based, instructor-led, blended instruction, self-study, and virtual-session learning solutions within Lilly’s Learning & Development technology environment.
This position is responsible for executing changes to learning content as received from the Lilly business area L&D leads and subject matter experts (the internal “clients”).
This role is responsible for:
- Developing simple to intermediate learning content.
- Applying branding and design standards to meet client expectations.
- Revising or redeveloping existing learning materials and learning solutions in response to feedback from the client.
- Revising or redeveloping existing learning materials and learning solutions for accessibility needs.
- Quality assurance for courses (such as in Storyline/Rise, and other technologies).
- Obtaining, creating, and editing images, graphics, videos, etc.
- Delivering work on time and within budget.
- uploading content to appropriate content infrastructure sites, L&D content repositories, and Learning Management Systems as needed.
- Exporting files to align with Lilly’s LMS standards.
- Partnering with the Instructional Design Associate to make needed changes to learning materials.
- Maintaining quality standards with a minimal number of defects in published output content.
- Performing other duties as assigned.
- Complying with all policies and standards.
Basic Qualifications:
Experience: 3-5 years’ experience as a learning professional in a professional or technical area
- Experience with content authoring tools including Articulate, Captivate, Microsoft Stream, Microsoft Power Point, Adobe products, Vyond, WalkMe.
- Performs technical activities.
- Contributes to and manages projects assigned.
- Uses deductive reasoning to solve problems and make recommendations.
- Leverages previous knowledge and expertise to achieve results
- Ability to complete work self-guided.
- Experience with L&D/standard operating procedure-based business processes
- Experience creating or updating learning content to meet needs of populations with special accessibility requirements.
- Demonstrated ability in communication, conflict resolution, judgment and managing ambiguity for effective results in complex, resource-constrained situations.
- Demonstrated ability to maintain appropriate attention to detail.
- Experience with content authoring tools including Articulate, Captivate, Microsoft Stream, Microsoft Power Point, Adobe products, Vyond, WalkMe
- Experience with Microsoft tools, including SharePoint, Teams and Forms
Additional Skills/Preferences:
- Ability to navigate complex, matrix-based organizations
- Knowledge of companion systems used to execute common business and L&D processes (such as SuccessFactors, ServiceNow, Veeva Quality Docs)
- Flexibility and creativity
Education Requirements:
- Bachelor’s degree (or equivalent work experience)
Language Requirements:
- Written and verbal proficiency in English
Other Information
- Flexibility in schedule is necessary as needed to collaborate with business partners in multiple time zones
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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