Senior Manager, Global Data Center Engineer

Job Description

Senior Manager, Global Data Center Engineer

The Opportunity

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. 

  
  

• Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. 

  
  

• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats. 

  
  

Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy. 

Role Overview:

We have an exciting new job opportunity and are looking to hire aSenior Manager, Global Data Center Engineer. At our company, we are committed to delivering innovative health solutions that advance the prevention and treatment of diseases in people and animals. Join our Data Center Services Product Team and be part of a team that supports the delivery of Technology Space products and services globally.

What will you do in this role:

• Support design and delivery of Technology Spaces for new builds, renovations, consolidations, relocations, migrations, and decommissions.
• Maintain active and direct interaction with customers and stakeholders to gather and understand site business requirements and provide feedback into our company's Global Data Center strategic initiatives.
• Provide engineering services to meet business needs based on a holistic understanding of Technology Space Operations (Facilities, Servers, SAN, NAS, Network, DR practices and Private Cloud).
• Develop and provide subject matter expertise on: Technology Space design, capacity management, IT Equipment installation planning, cable plant design, and project delivery.
• Identify and recommend continuous improvement opportunities to improve customer satisfaction, internal work efficiencies, and cost reduction opportunities.
• Manage documentation, Standard Operation Procedures, and internal Standards for Technology Space products and services.
• Provide project management planning in the development of complex initiatives supporting enterprise programs.
• Maintain awareness of external industry developments and best practices to determine applicability to our company. Keep the team informed and incorporate appropriate methods, tools, and technologies in enhancing our products and services.
• Plan and coordinate activities with vendors to deliver Technology Space services and initiatives.
• Mentor and train other Technology Space staff on best practices, processes, and procedures.
• Use our DCIM tool Sunbird to document, design, and plan IT equipment installations for our Technology Spaces.

What you should have:

• Required

  
  

• Bachelor’s degree in computer science, Engineering, MIS, or a related field.

  
  
• 5+ years operating and supporting enterprise DC environments with 24x7x365 uptime requirements.
• 5+ years’ experience designing and deploying Technology Spaces supporting servers, storage, and virtualization technologies across multiple vendors in a heterogeneous environment.
• High degree of initiative and dependability.
• Excellent technical written, diagramming, documenting, and oral communication skills with the ability to effectively communicate with information technology professionals as well as laypersons.
• Available to travel approximately 15% of the time.
• Good understanding of critical power chains (including UPS systems, ATS, backup generators, RPDU’s), HVAC/CRAC systems, fire detection and protection, white space design, and other physical infrastructure associated with the hosting of mission-critical services.
• Fluent in English (oral and written).

• Preferred

  
  
• Data Center Certifications such as CDCDP, DCDC, CDCS/P/E or equivalent.
• Experience with DCIM, especially Sunbird.
• Experience with ServiceNow, Jira and Confluence.

We welcome you to a truly global, dynamic, and challenging environment with great opportunities for personal development. Our benefits are very competitive, and the summary below will give you an idea of what you can expect:

• Opportunities for trainings, certifications, coaching, and e-learning modules for long-term job opportunities and development
• Flexibility in working hours

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. 

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

#HYDIT2025

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

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