Senior Manager - Employee Relations (ER)

Educational Background:

• Full time MBA in HR

Experience:

• 8-10 years in HR & Employee Relations or a stint in ER or coupled HR role with ER experience with progressive experience in handling complex employee relations issues.

Competencies:

• Strong Ethical Foundation: Ability to make principled decisions and approach challenges with integrity, ensuring alignment with organizational values.

• Excellent Communication Skills: Proficient in both verbal and written communication, with the ability to convey complex information clearly and persuasively.
• Leadership Gravitas: Proven ability to engage with stakeholders, building trust and fostering collaboration across all organizational levels. Demonstrates curiosity, adaptability, and a strong drive for continuous learning and future growth.

Key Responsibilities:

• Disciplinary Actions & Risk Management

• Lead the initiation and management of disciplinary procedures, ensuring timely reporting to the disciplinary committee.
• Conduct thorough investigations into incidents and take proactive measures to mitigate HR-related risks.
• Drive audits and oversee the development and execution of corrective actions (CAPAs).
• HR Strategy & Risk Mitigation

• Enhance the effectiveness and efficiency of ER functions in a proactive manner, ensuring alignment with organizational goals and business objectives.
• Proactively assess and address HR-related risks to minimize potential challenges.

• Performance Management & Process Improvement

• Identify opportunities to improve, standardize, and streamline HR policies and processes.
• Lead initiatives to optimize HR practices in support of regulatory compliance and broader business strategy.

• Compliance Management

• Ensure adherence to relevant labor laws /country regulations across all locations.
• Keep leadership informed on the latest updates in labor law developments and analyze their potential impact on organizational operations.

• Employee Grievance Handling & Conflict Resolution

• Oversee grievance handling across all levels of employees, ensuring prompt and fair resolution of issues.
• Partner with line managers to provide guidance on resolving complex employee relations challenges.
• Expertly manage inquiries and investigations according to global guidelines and local laws.

• Performance Management & Process Improvement

• Identify opportunities to improve, standardize, and streamline HR policies and processes.
• Lead initiatives to optimize HR practices in support of regulatory compliance and broader business strategy.

Key Skills and Attributes:

• Strategic Thinking: Ability to develop and implement long-term ER strategies that align with and support business objectives, driving organizational success.
• Functional Acumen: In-depth knowledge of employment regulations, dispute resolution processes, and compliance standards.
• Conflict Resolution Expertise: Strong capability in resolving high-stakes employee disputes, managing sensitive situations, and facilitating fair and constructive outcomes.
• Influence & Communication: Exceptional interpersonal and communication skills, capable of influencing stakeholders, negotiating effectively, and driving organizational change.
• Change Management: Skilled in managing complex change initiatives, including policy shifts, organizational restructuring, and cultural transformations.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

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