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About VOIS

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.


Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.


Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.




About VOIS INDIA

In 2009, VOIS started operating in India and now has established global delivery centers in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.




Job Description
  • Deep E2E knowledge of Business Support System (BSS) Portfolio including Build area such as ordering and fulfillment key functions.
  • Should able to do tracing and complex logs analysis for BSS applications. which provides a workflow and decision automation platform offering process orchestration capabilities to organizations.
  • Ability to drive the Technical High level Design work on a project/ Program, working collaboratively with the Business, Operational, Product Managers, Portfolio Architects, E2E solution design Team, Developers and Testing teams to identify multiple solution options and determine the best possible BSS solution
  • Lead on discussions with Architects to ensure the right architectural guidance is taken into consideration for the BSS design, ensuring that the design is compliant with Telco’s IT and Product strategy and best practices.
  • Ability to learn new technologies/systems and assimilate new information quickly in a fast-paced and constantly changing environment
  • Ability to influence business decisions, facilitate workshops and manage business and operational stakeholders
  • Hands-on work experience in Microservices or python and work exp in Agile Design approach.
  • Certifications like – TOGAF, TM Forum Framework like eTOM, TAM, SID, Open API and Integration Framework, AWS


Must Skills
  • Telecom Business Support System ( BSS) E2E design 
  •  Connectivity, IOT, Mobility transformation projects
  • TOGAF/ Any Telecom related certification 


VOIS Equal Opportunity Employer Commitment India:

VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.


As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.


By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!


Apply now, and we’ll be in touch!





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