Senior Manager

Marsh India Insurance Brokers Pvt Ltd is seeking candidates for the following position based in the Mumbai office:

Senior Manager – Placements Practice

We will count on you to:

Product Knowledge

• Complete understanding of product offerings.
• Proficiency on claims advocacy and servicing.
• Well versed with different insurers, their strength and weakness.

Research oriented

• Capable of data mining and identifying business opportunities.
• Carry out in-depth gap analysis for large proposals to meet the needs of various clients, while still maintaining company profitability.
• Prepare Quotes Comparison Reports (QCR) along with useful insight for the client in a timely manner.

Policy Servicing

• Take confirmation on the final terms, premium amount, brokerage and sum insured with the insurer.
• Scrutinize the policy document shared by the insurer, and share observations with them in case there are deviations.
• Share the final policy document with the Sales team/CE.
• To ensure the completion of invoicing in Marshcore within the stipulated timeline.

Team Management

• Regular feed -back on the team’s performance and progress of team members.
• Strategize on new proposals with the sales team and respective team leaders for closure of new business and large proposals.
• Ensure resolution to the escalations from Client executives with respect to claim related or policy/endorsements related queries.
• Any changes in process or product related information received from insurers to be cascaded among team members as well as client executives.

Key Stakeholder Relationship Management

• Build and maintain relationships with key stakeholders at the insurance companies to ensure competitive quotes are received in a timely manner.
• Visit insurance companies regularly to ensure continuous engagement with different stakeholder.

Audit, MIS & Reporting

• Enter RFQs and proposal details (eg. client name, policy details, dates of activities involved etc.) into the database.
• Generate reports for analysis (eg. TAT adherence reports, Hit Ratio Analysis etc)
• Share status updates with the Head – QMS.
• To share information and documentation with auditors

What you need to have:

• 5+ years of experience in insurance industry.
• Corporate Relationship Management / Business Solution Provider from a service background.
• Ability to manage diverse client cultures i.e. Indian Corporate, MNC Corporation and PSU clients.
• Domain knowledge preferred.
• MBA from a reputed B – School

What makes you stand out?

• Proven Leadership skill traits (elected leader in community, school & college). Background of having leadership role.
• Exceptional selling & negotiation skills.
• Strong analytical, problem solving and decision making skills.
• Good networking skills and relationship management skills
• Excellent communication, Public Oratory and presentation skills.
• Ability to work independently and within a team.

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.