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Senior Investigator Payment Coordinator - Chennai (Hybrid)

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development


Mandatory Skills:


  • Year of Experience : 4years to 6years
  • Solid Experience in processing and reviewing contracts and budgets
  • Solid experience in Excel
  • Should have experience in reconciliation and Investigator Payment

Job Description:


  • To support investigator payments team with set up and maintenance of ICON's investigators payments as appropriate.
  • To assist with training and mentoring IPG staff to ensure they are equipped with the knowledge necessary to carry out their role successfully.
  • To support team lead and be main point of contract for issue escalation in absence of more senior member of IPG team.
  • To positively contribute to the IP group by seeking to continuously improve their job performance and knowledge of IPG systems and processes.
  • To support clinical staff in executing accurate timely efficient investigator payments in accordance with investigator contract; prepare communication materials/payment data for internal/external clients relating to investigator payments/reporting as appropriate.
  • To host training sessions/meetings relating to IPG processes and procedures; to route correspondence appropriately and ensure all queries raised have been assigned to the correct team member in a timely manner;
  • To escalate payment issues/delays appropriately;
  • To review payments in line with site contracts and visit data to ensure sites are being paid in a timely accurate and efficient manner;
  • To prepare, host and report on Clinical/IPG study status meetings and contribute to reporting on status of studies in relation to investigator payments ;
  • To set up, organize and maintain clinical study/IPG and supporting documentation as appropriate; conduct day to day activities in a professional service-orientated and client orientated manner

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What ICON can offer you:


Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.


In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.


Our benefits examples include:


  • Various annual leave entitlements


  • A range of health insurance offerings to suit you and your family’s needs.


  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.


  • Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.


  • Life assurance


  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.






Visit our careers site to read more about the benefits ICON offers.


At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment.  All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.


Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.







Are you a current ICON Employee? Please click here to apply


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