You will be closely working with our product Darwin™, a cloud-based global benefits management and employee engagement software, used by some of the world’s most innovative companies. You will be responsible for implementing Darwin by configuring it to meet our Client requirements. You will perform testing of configured functionality and then help supporting post launch work for our Clients (Unit Testing, User Acceptance Testing). You will need to have solid understanding of benefits and how these are built on Darwin. They understand end-end benefit administration processes including interfacing on Darwin. You will be responsible for delivering project tasks given to them by more senior members of the team as well as being able to help scope and provide basic estimates for Darwin configuration work. You will be expected to share knowledge both on an ad-hoc basis with other team members or as part of a post project review. May be asked to knowledge sharing and buddy new team members after 6-12 months experience. Duties & Responsibilities: Darwin™ Knowledge
Be able to perform most high complexity configuration tasks with no guidelines or supervision ;
Able to design, build and perform unit testing on complex outbound and inbound interface (EG: Payroll report for a Client, provider report for a Client)
Assess configuration impact and communicate this to stakeholders involved before the configuration starts
Perform peer review and offer guidance on Medium/High complexity configuration to other configuration specialists
Configures and schedules standard provider reports and creates new reports for payroll and all simple-medium-complex tasks as defined in the ‘Darwin Core Skills’ matrix
Understands the end to end delivery process
Ability to coach team on Domain, DARWIN tool and process understanding SD internal process
Perform unit testing of all configuration assigned in due time
Manage projects by following the ID3 methodology, using templates and the process flow described on Confluence
Perform regular reviews of the project in different stages, (if required) have input on research and requirements phase of the project
Actively supports the UAT phase of a project to ensure successful completion among project lead Communication
Organize project related meetings and follow-up after meetings: Produces clear actions/minutes from meetings and circulates accordingly
Own communication on projects/client assigned: pro-actively inform project stakeholders about status of work Growth/Development
New topics: be able to perform research of any work related topics for projects or meetings using internal tools
Seeks out opportunities for self to be assigned to different projects to demonstrate and develop new and existing skills
Seeks development by reaching to a mentor or colleagues who can provide advice, direction and share insights on various parts of the projects you are assigned
Actively attend team trainings: SD Specific Trainings, Darwin™ related knowledge session, Technology product updates
Prove responsibility for own development: keep objectives tracker updated, ask 360 feedback from colleagues as agreed with line manager, keep Darwin skills tracker updated, identify new areas to develop
Attend the Advance Enablement sessions, Lessons learnt sessions
Focus towards training and mentoring the new members in the team.
Is able to analyze the gaps in performance and works with clear action plan to improve self performance
Is able to show improvement and client delivery trends using data – Utilization, defects, efficiency achieved
Understand the project metrics – effort variance, defects and process compliance and works towards completing the project within the defined effort boundaries.
Delivers with improved efficiency from one project to another
Is able to identify improvement opportunities and suggests the same. Skills Required: Excellent verbal and written communication skills in English An eye for detail – good logical and numerical reasoning Fast learner with the ability to pick up new tasks quickly Domain
Sound understanding of Health benefits and end-end benefit administration processes including interfacing on Darwin Process/Project Management
Sound knowledge of SDLC/STLC concepts
Knowledge of Workflow tools(preferably Jira)/Defect Management/RCA
Understanding of Agile Environment using Kanban Methodology Added Advantage
Prince 2/Agile Certification
Basic HTML skills
Good data manipulation skills in Excel Education:
B.Tech / MCA/ B.Sc.(IT) / BCA from reputable institute in any stream Eligibility:
