Senior Engineer- Platform Services

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster.

Duties & Responsibilities:

• Manage 24x7x365 system administration operations, including O/S and server support across production, development, and internal IT environments.
• Troubleshoot, tune, upgrade, and monitor Windows and ESXi infrastructure.
• Setup and maintain hardware, including Dell/HP servers, and coordinate with vendors for hardware issue resolution.
• Perform datacenter management, including infrastructure asset management, license compliance, and reporting.
• Install and configure Windows and ESXi OS, ensure server hardening, and administer file servers and user-level permissions.
• Manage WSUS for patching, version upgrades, and maintaining patch compliance.
• Configure and manage Windows cluster infrastructure.
• Mitigate vulnerabilities identified during VAPT scans.
• Administer Virtual Center, ESXi, VRA, SRM, and Disaster Recovery (DR) setups and conduct regular DR drills.
• Provide audit evidence and support security audits.
• Maintain knowledge of ITIL processes such as Incident, Change, and Problem Management.

Knowledge, Experience & Skills:

• Experience with Cisco Hyperflex, Dell VxRail is advantageous.
• Familiarity with VMware ESXi patching/upgrade, VMware Update Manager, baseline creation, and host profile management.
• VMware and/or Windows certification.
• Good understanding of ITIL processes and audit compliance & Automation and scripting knowledge.
• Basic networking concepts & Experience with Citrix Xen, Familiarity with AWS or VMC environments.
• Strong communication skills and flexibility to work in shifts.
• Proven experience in Windows and ESXi infrastructure management.
• Knowledge of security and compliance best practices, including audit processes.
• This position offers an exciting opportunity to work with cutting-edge infrastructure and          technology while contributing to the operational excellence of the organization.

What do we offer?

• Open culture and challenging opportunity to satisfy intellectual needs
• Flexible working hours
• Smart working: hybrid remote/office working environment
• Work-life balance
• Excellent, dynamic and multicultural environment

Join Our Team: If you are passionate about developing people and driving organizational success through effective corporate enablement programs, we are the team for you! We thrive in delivering meaningful education that helps our teams to grow and aligns to our company values. Apply now to be our Enablement Leader for People Management Programs!

About Accelya 

Accelya is a leading global software provider to the airline industry, powering 200+ airlines with an open, modular software platform that enables innovative airlines to drive growth, delight their customers and take control of their retailing.  

Owned by Vista Equity Partners long-term perennial fund and with 2K+ employees based around 10 global offices, Accelya are trusted by industry leaders to deliver now and deliver for the future.  

The company´s passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing. Accelya are proud to deliver leading-edge technologies to our customers including through our partnership with AWS and through the pioneering NDC expertise of our Global Product teams.

We are proud to enable innovation-led growth for the airline industry and put control back in the hands of airlines. 

For more information, please visit www.accelya.com 

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What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!