Senior Country HR Specialist
Our team: The Country Care HR team sits within HR Operations. Our team has a geographical, in-country focus on operational excellence and compliance. We are also the executors and experts of local intelligence. Our Purpose - Add Life to a Lifetime of Learning
About the role: Passionate about employee experience, the Country Care HR Consultant/Specialist will report to the Country Care SAARC Lead. This role will be an operational driver and in-country HR subject matter expert. This position will partner with HRBP's of business division, Centers of Excellence, shared services (“Pearson People Services”), Payroll, Solutions (IT), and Finance, to keep Pearson competitive and compliant. The job incumbent be the SME for Sri Lanka within the global Country Care organization. The peers to this role manage Country Care activities all around the globe.
Key Responsibilities.
- Implement both long and short-term strategies as per the business division HRBP guideline.
- Responsible for all activities pertaining to HR Operations including onboarding, offboarding, employee life cycle related activities, Benefits Administration, Leave & Absence Management, Policies, HR Communications and HR Statutory Compliances.
- Manage the relationship with Benefits partners to ensure that employees have exceptional experience.
- Manage adherence to Compliance/local regulations; have relevant knowledge of closing monthly, quarterly and Annual labour compliances.
- Partner with our Legal COE teams on local legislation update, employee relation matter.
- Maximize the value of services across the employee hire to retire lifecycle, through an exceptional delivery and provide expertise support in an HR compliance standpoint.
- Identify gaps and work on a Process Improvement portfolio. Provide an exceptional experience through innovation, simplification, and digitization.
- Manage high profile escalations through multiple team partnership, assess root cause, implement solutions to reduce escalations and improve processes.
- Strategically manage local vendor performance including SOW, SLA establishment with our benefits vendors.
- Act as a sounding board for our HRBP and COE for any case escalation related to a specific business division.
- Maintain positive relationships with the India HR Teams to ensure effective co-operation and synergy. Share best practices.
- Be part of the local leadership team advising and leading the local HR policies and local compliances.
- Define all the HR local policies according to Pearson needs and local legislation requirements.
- Oversee, help, advice and support the HRBP and local management on the implementation of the local HR legislation.
- Support the facilities team regarding the Health and Safety employee requirements.
- Advice on the Legal Entity governance.
To be successful in this role, you will ideally have:
- Bachelor’s degree or relevant 5-8 work experience in managing HR Operations for 1500+ employees.
- Must have good knowledge of MS Excel and good experience of working on HR Systems (and its workflows).
- Experience of managing internal and external stakeholders.
- Significant local experience in Employee Relations, Benefits, Compliance matters
- A natural ability to discern, organize, and convey complex problems and solutions.
- Thrive in an environment with an agenda for change, growth, and innovation.
- Student of simplification and making complex processes appear simple to the end user.
- Gifted at executing corporate strategies into locally relevant applications.
Flexible working: We are committed to hybrid working practices and have adopted flexible remote and virtual working.
If you are as passionate as we are about changing lives through learning, then help us to learn more about you and why you want to work with Pearson. Click ‘Apply Now’ to create your application online.
