Who we are
Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.
How you’ll spend your day
- Monitor system performance and troubleshoot issues related to Citrix and Microsoft technologies.
- Conduct root cause analysis and implement preventive measures to avoid recurrence of issues.
- Implement and maintain security best practices for Citrix and Microsoft environments.
- Ensure compliance with organizational and regulatory requirements.
- Conduct regular audits and assessments to identify potential security vulnerabilities.
- Maintain comprehensive documentation of system configurations, changes, and procedures.
- Prepare and present reports on system performance, incidents, and resolutions.
- Ensure all documentation is accurate, up-to-date, and easily accessible.
- Collaborate with other IT teams to ensure seamless integration and operation of Citrix and Microsoft solutions.
- Provide technical support and guidance to end-users and other stakeholders.
- Participate in on-call rotation to provide 24/7 support needed.
- Stay updated with the latest Citrix and Microsoft technologies and industry trends.
- Identify opportunities for system enhancements and process improvements.
- Propose and implement solutions to optimize system performance and user experience.
Your experience and qualifications
- 10+ yrs. Experience with Citrix implementations, maintenance, configurations, and resolve escalated issues for Citrix DaaS/CVAD VDIs, HSDs and applications.
- Proven ability implementing Best Practices, Optimization, Fine Tuning skills on Citrix Infrastructure components.
- Experience on Support and troubleshooting skills of Citrix DaaS/CVAD VDIs, HSDs, applications, and NetScaler.
- Good understanding on Hyper Converged Infrastructure and Azure Cloud (IaaS)
- Knowledge on Windows Server 2016/2019/2022 Active directory and GPO.
- Experience with Microsoft technologies such as Active Directory, Group Policies, Certificate Services, IIS, etc.
- Knowledge of PowerShell scripting, RPA Services, FSLogix will be added advantage.
- Hands-on experience with Security patching deployments using tools like MECM and image freeze concepts.
Reports To Senoir Manager IT Operations
Already Working @TEVA? If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.
Teva’s Equal Employment Opportunity Commitment Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
